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“Daniel displayed good customer service and he took the time to help us and thanks cj for always helping too. I recommend to come and check the store out and see what deals they have to offer”
“Velocity Tech has serviced our business since we opened and has continually offered expert service. We are so grateful they are willing to answer all our questions, help set up new employees, participate in our selection of necessary equipment, and educate us as they tackle all our IT needs. Todd, Joe and Zach are so great at their jobs and provide all the care we need to do our own jobs well.”
“We host a 3 day pinball festival in a large pavilion with Cinder Block walls. We had tried personal hotspots and were frustrated by time limits, speeds that differed by how much you prepaid, and bad signal. DayPass'es hotspots worked great in this environment. We rented 5 for use in 4 locations with a spare and didn't experience a single drop out or failure. During the show we lost the return box and label. I emailed DayPass and they sent me the info to ship the hotspots back and let me know I didn't need to rush as I was still breaking down the festival. Thanks for everything DayPass, we'll be using you every year!”
“I am on a family plan that I have had ongoing issues with and have made multiple trips to other stores to try to correct, but with no success. Today, I went to this location at Caitlin was fantastic! She listened to what I was experiencing, sat down with me and went well out of her way to try to solve the issue. She was kind, funny, and had the patience of a Saint. Not only did she listen to me, but had the courtesy to get on speakerphone with the family account holder and displayed outstanding professionalism despite being interrupted on the phone multiple times and not treated very well.
Verizon is lucky to have Caitlin, please give her the kudos she deserves! She is a true asset!”
“Superior. Josh went above and beyond my expectations. He took his time, was patient and kind. He explained my options and looked for my eligible promotions as well as involved his peers to double check. He was concerned that I get the best the best bang for my money and I left very satisfied. I would definitely recommend him to anyone and also use him myself.”
“I love this store the people here a really nice shout out to Lexi for being super helpful and the things that I love the most is that there is no Wait time needed”
“I had trouble with my new number and the associate helped me fix the problem. New sim card needed. Glad I went to this store . They will be here when T-Mobile takes over as well. Just so people know.”
“We went to the T-Mobile store on Carolina Beach Road this morning. I can't say enough nice things about Devin. We told her what we needed, which was to transfer all of our data from old phones to new phones, which we bought through T-Mobile website, and she expertly (and quickly) did exactly what we wanted. While we were there, several other customers came in and she was the only one there. She handled all of us in a timely and friendly manner without getting stressed. We have been with US Cellular for over 30 years, and since it switched to T-Mobile, we've been very happy with the service so far and very happy with the service we received from Devin at this location!”
“The T-Mobile store at Porters Neck, NC is the best. Marci the manager is so very helpful and knowledgeable about the T-Mobile service. She spends time with you and explains the service in a manner which is easy for a senior person to understand. I have been there several times in the past 2 months. I switched from Verizon after many , many years of poor service and not a good signal on my cell phone. Verizon also cost so much more. T-Mobile I have an excellent signal on my Apple Watch and Apple I-Phone 17. I also switched from Brightspeed Internet in Wallace, NC to T-Mobile Internet, now I can get a signal that is great in my house, not true with Brightspeed, rarely could I get more than one bar and it was offline more than online. Thank you T-Mobile in Porters Neck for such good customer service.”
“Great experience at the actual store. We’re moving and the previous tenants didn’t disconnect their services. They were able to get everything square away and schedule us an appointment before the big move. Also they had made sure a technician would be able to connect our services due to our unique situation (only one cable outlet) without additional fees. Thanks again spectrum!”
“Matthew was amazing from start to finish he explained everything well and clearly and anwsered all of the questions that I had, he took care of me and made sure I got the best deals possible. T mobile had a issue across a ton of stores and I was not able to wait around for it to get fixed, so Matthew put my new phone aside and notified me when the issue was resolved. Overall the whole experience was smooth and enjoyable and I am so far very impressed with T-Mobile and their customer service”
“James at the Mayfair Spectrum location is a high performer. Excellent customer service skills, very knowledgeable about products, plans and services offered. Easiest mobile phone & plan purchase process I’ve experienced in decades! Pleasure encountering him. The store manager is a pleasure as well.”
“Kris provided exceptional customer service. The best experience we have ever had at a mobile system store. Saved us money and we are very grateful for his professionalism and knowledge of the products that they offer.”
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“Sandra was so helpful when I got my new phone, answered all my questions, helped me set things up. Very professional, friendly and gracious, also very knowledgeable. I remembered her from my last phone experience 4 years ago.”