US Med Express is a veteran-owned durable medical equipment company that has been in business since 2004. It specializes in incontinence supplies, enteral feeding equipment, ostomy products, and nutritional supplements for adults and children. The company provides high-quality products to meet a wide range of needs and helps navigate insurance coverage from Commercial Plans to Medicaid. They supply patients across all states with no-cost delivery. Reviews highlight great customer service, with staff going through all necessary measures to get products delivered as soon as possible. Customers report being warmly greeted and receiving detailed, professional information about products and insurance procedures. The staff is noted for being helpful in making the best decision, ensuring that meeting the patient's needs is the most important aspect. For items like lift chairs, service includes the opportunity to try available options and can feature same-day delivery, resulting in products that improve safety and provide essential comfort. Customers highly recommend the company.
Love this company! Customer service was great! They went through all necessary measures to get the products to me asap. Would highly recommend.
September 2024
This place is amazing and their customer service is awesome. Savannah helped out so much thank you Savannah you rock.!
March 2023
Rob was able to help us make the best decision on a lift chair on our first visit. The chair has been a back saver for me and most importantly keep the user safe.
