Truist, a financial institution, has received mixed reviews from its customers. While some have expressed initial concerns, the overall experience has been positive. Customers have praised the warmth and exceptional service provided by the staff, particularly a friendly employee with a Southern accent who makes them feel welcomed and valued. The branch has adjusted its services to maintain the health and safety of clients, offering teller services through drive-thru lanes and in-person visits by appointment only, with some branches remaining open with enhanced sanitization measures. Despite the merger with SunTrust, customers have found the service at Truist to be much better than their previous experiences, highlighting the bank's commitment to providing a positive customer experience.
More locations than any other in this part of the country
June 2025
I took my 79 year old mom to the bank today and Samuel helped us open an account. I found him to be very helpful and professional with us. I would definitely recommend opening up an account there and see Samuel he will help you with a smile.
November 2023
I had the pleasure of working with Sara to deposit some checks at this Truist location the other day - she was very kind and helpful!
