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“I really like and love Forest national Bank here in North Carolina / Lexington
Shout out to Bernard and others that works together
Bernard and others always give excellent customer service to others and myself keep up the good work guys”
“While Fidelity Bank is known for more personalized service than most banks, Sarah and Sherry and the team in Winston-Salem go the extra mile, no, make that many miles, to ensure a memorable experience. Hands down the best Fidelity branch anywhere.”
“From my first day as a member each person on staff has made me feel welcome and recognized me. April helped me strengthen my credit rating and then purchase a used car.”
“Darryl and Kym were very helpful. Both on the phone and the next day in person. They were willing to walk me through a very hard two days. I had lost of my credit card. Kym was reassuring and understanding and gave me detailed instructions on what I needed to do. And after calling them multiple times, Darryl and Kyms Calm and caring voice guided me through Every step. And I would just like to say thank you for everything and taking the time out To help when life is so busy and hectic.”
“Everyone in Bank is very nice and helpful and friendly ☺️ general and will talk to you....I would not ?? chance my bank for not because.. you can find good friends like that's.no one nice like them”
9AM - 5PM
1554 N Peace Haven Rd, Winston-Salem
Banks
“The ladies that work at this bank are exceptional! They always greet you with a smile. I never feel like they're in a rush. I was recently in the hospital and they sent me a Get Well Soon card. These ladies are friendly and engaging and I look forward to seeing them each week.”
“I'm pretty sure I'm spelling her name wrong.Ms. Addy was extremely helpful and non judgmental. I had issue by prejudice at the Stratford location. See details at the Stratford review.I explained everything to Addy and she followed through with the exact training and knowledge she received from whomever trained her properly. She knows her job and was exceptional and kind.Anyone can cash a check but very few people can make a visit pleasant.”
“The Bank Staff at Piedmont Federal Bank - 1040 S. Park Boulevard is the best bank staff ever! They have gone above and beyond to assist me ...many times. five stars are not enough for them.....they deserve 5PLUS stars!! I am speaking from experience..as I am 84years old and this is the BEST bank staff I have ever worked with!!!!sending THANKS and best wishes to them for the New Year!”
“Our branch used to be on Reynolda Road in Winston Salem, NC, but has moved to 2095 Peace Haven Road. Regardless, this has always been the bank to go to for friendly service where people remember your name and are eager to help.Highly recommended in every way.”
“I have to get documents notarized often for my job, and Sean and Samil are always friendly and kind when I come in. Everyone there provides excellent customer service. I would definitely recommend this branch.”
9AM - 5PM
893 N Liberty St A, Winston-Salem
Banks
“I have been a customer/member for a long time. I was blown away by the staff at the Liberty Street branch. Cynthia went above and beyond to take care of me and her coworkers exhibited extreme professionalism and knowledge!!”
9AM - 5PM
401 Knollwood St, Winston-Salem
Banks
“I've never had such personal attention in setting up bank accounts. If their ongoing customer service is anything like it has been joining, I expect nothing but positive experiences ahead.”
“I’ve recently set up an account at the Peacehaven Branch of First Citizens initially only to get foreign currency transactions. Because of the competence, friendliness, and efficiency of Megan, Sarah, Brett, and Kayla, I’ve set up a second long term account today. I am so impressed with this location - gives me a pleasant return to what local banking can feel like. Thank you for a great experience!”
“Always been good on getting what I needed done done, very friendly tellers, and what do you expect when you don't keep a eye on your account your gonna get charged a overdraft fee aint their fault its yours so keep a eye on your account”
“The Winston-Salem branch of Charles Schwab has been extremely helpful to our business. My business partner and I decided to open our company’s SEP IRAs at Charles Schwab because we both have Schwab accounts and have been happy with the performance of Schwab and the ease of doing business with them. When we needed to get more employees who qualified for our SEP IRA added, Jesse at the Winston-Salem branch was instrumental in ensuring that we were able to meet the timeframe that we were under to get them added. He had great follow through, contacted us with updates, etc. I would highly recommend Charles Schwab and Jesse at the Winston-Salem branch.”
9AM - 5PM
4306 N Liberty St, Winston-Salem
Banks
“The tellers there are so helpful and friendly. Malcom is great! We own a business so we do alot of banking there and we always prefer to go to this branch. And it's close to home.”
“We were connected to the commercial lending team under American National before the transition. We have enjoyed every interaction with this team. Special thanks to Chris and Christopher, who have been great partners and valuable assets to our business.”
“Wow! Best banking experience I've ever had and I'm 48. Kiara is absolutely the most informative, thorough, and analytic for what's best for my needs and pretty much blew out of the water, any other banking experience I've ever had for professionality and looking out for what's best for the customer. Thank you very much and when you leave the bank, you should stop at BOBO's (Robinhood Rd) in the next parking lot over by the YMCA. Make sure you get the potato soup! Thank you again Kiara.”
“I had an excellent experience with Lupe Vallejo at First Citizens Bank. From the moment I walked in, she was warm, professional, and genuinely attentive to my needs. Lupe went above and beyond to make sure all my questions were answered thoroughly and that I felt confident in every step of the process. Her knowledge, patience, and kind demeanor made my visit not only smooth but enjoyable. It’s rare to find someone who truly takes pride in delivering outstanding customer service—Lupe is one of those people. Thank you for your dedication and exceptional support!”
8:30AM - 5:30PM
1025 S Peace Haven Rd, Winston-Salem
Banks
“I had an exceptional experience working with Assistant Branch Manager Tom Powell at State Employees Credit Union in Clemons, NC. Their professionalism, knowledge, and dedication to outstanding customer service truly set them apart. They took the time to understand my needs, answered all my questions with patience and clarity, and made the entire banking process smooth and stress-free. It's rare to find someone who goes above and beyond like they do. I highly recommend visiting this branch and working with Tom Powell you’ll be in great hands!
Thank You so much ?”
9AM - 5PM
3200 Truliant Way, Winston-Salem
Banks
“Mr. Payne was very professional and explained everything so you could understand exactly what was going going. He was patient and answered all my questions. I will use him again and tell others of his services at truliant credit union.”
“Overall I had a good experience with Ameris Bank. There were some instances where there wasn't any communication and then all of a sudden, there was an issue, but other than that, they were nice and down to earth and worked with us getting a house.”
“Michael and Donna are a pleasure to work with at this Pinnacle branch and have longstanding relationship with both of them at Pinnacle. I really like the location of this newer branch on Harvey St. Very convenient location and the tellers are very personable as well when using the drive through or stopping by. Never a long wait in my experience.”
8:30AM - 5:30PM
2250 Silas Creek Pkwy, Winston-Salem
Banks
“Mary Katherine made it super easy for me. She remembered my circumstances from a previous matter which helped expedite things faster. I will highly recommend this branch & her . Thumbs up for me”
9AM - 5PM
1209 Silas Creek Pkwy, Winston-Salem
Banks
“I had a great experience at the bank thanks to Nikolas, He was very professional, polite and helpful. He took time to explain everything clearly I appreciate his help, great job.”
“Conveniently located downtown on the corner of 2nd street and Main. Street. Has an outside, 24 hour walk up, Atm if you dont have time to go inside. Very open and safe even at night.”
“i saw that someone by the name of Lisa gave this bank a (1) star....and i am not saying that she didn't have a legitimate reason to do so... however, as for me... i moved to winston salem in 2013 and started banking with these folks...and have been in the office a million times...not once have i witnessed a dissatisfied customer or have I myself been mistreated...on the contrary...often times when people walk into the lobby they will greet each other and actually hold a sincere conversation... as for me. i am always cheerfully greeted...(which all businesses should do) and it doesn't feel fake. They are pleasant, always there when they are suppose to be there, courteous, professional, the gentleman that helps me with the loans and customer service has always been exceptional in his work and i have always been super satisfied....i decided to write the review on this bank, because i also have an account at bank of america on stratford rd, next to harris teeter and i recently had a very terrible experience there and it is not the first time. I wrote a one star review for them...and realized that i had never given these folks a 'GOOD REVIEW" AND THAT THEY DESERVED IT.... REGARDING bank of america, i keep that account as a Christmas account for someone....but it is not my business acccount... anyhow...stay away from bank of america and I would use the 1st citizens bank...office on trenwest drive... to me each bank is almost as an independent running business... actually most franchises are that way...and within a business with multi locations...there will be good and bad...(there might be other 1st citizens offices with bad customer service..yet i have a sense that the company has a real culture of customer service, unlike Bank of America, where their culture is mainly of bad customer service) .however....it all comes down to the people at that place.... and the folks at 1st citizens on trenwest drive , have never failed me, so i felt that i wanted to give them 5stars...just because ! .... thanks to all of you at 1st citizens! I appreciate you ! and to all you folks. (stay away from bank of america ! if you value your money! )”
“The law enforcement/sheriff department along with other representatives have been making every effort to make sure this is as habitual as possible. So far, so good! Good job Mr.Kimborough !! Keep up the good work.”
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“This bank is amazing! Was able to make an account all online. The next day was able to apply for a car loan and got approved the day after! They helped me do it all thru email. I’m so pleased with them :)”