Genesis of Winston-Salem, a trusted car dealership, is committed to providing exceptional customer service and meeting the high expectations of its clientele. The experienced sales staff is eager to share their knowledge and enthusiasm, guiding customers through the process of browsing the online inventory, scheduling test drives, and exploring financing options. Customers have consistently praised the dealership's exceptional service. Tina, a sales representative, is highly recommended for her ability to walk customers through the features of the vehicles and help them find the perfect car within their budget. Mervyn, another sales representative, is praised for his friendly and helpful approach, including providing a video of the car before the customer's visit and ensuring a smooth purchasing experience. The dealership's commitment to excellence is further demonstrated by the positive feedback from customers who have worked with Moe, a top-notch salesman, and Sammy Celedon, who is described as the best salesman the customer has dealt with in the past 10 years. Sammy's non-pushy approach, willingness to price-match, and ability to provide exceptional deals have earned him high praise from even the most discerning car buyers. Overall, Genesis of Winston-Salem consistently delivers a remarkable customer experience, earning the trust and satisfaction of its clientele.
Genesis vehicles are some of the most amazing luxury/performance vehicles in the market. The warranty is the best in the business and their salespeople are top notch. I could not recommend them highly enough.
November 2025
I received exceptional service while waiting on my vehicle at Genesis in Winston Salem. The service consultant keep me informed of the progress of my vehicle.
October 2025
Fantastic experience!!! Mo and Christian took great care of us before and after the sale.
