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August 2023 by Lisa Marie
I fell in love with the store with the owners I felt so much love- I just kept finding so many unique gifts for myself to add to my home to my library they have books and my favorite soap I can’t wait to come back
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August 2023 by Kat Greer
Gross behavior by the owner of this store. Service Dogs are required per ADA law where ever the public is allowed. Becoming physical with someone just because they have a service dog is absolutely despicable behavior. You should be ashamed of yourself.
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June 2023 by Cathy Spates
I always love visiting this place. A wide variety of items to view and choose from. Dana and staff are excellent.
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April 2023 by Kimondra S.
Body and Soul is a one of a kind shop. The owner and her husband are so nice. Her husband even carried my bags to my car. They would never be rude to anyone. They are helpful and most of all polite. They also sell some very unique items in their store. I highly recommend! Love this store!
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April 2023 by yurggi pim pim
Wonderful shop, incredibly fair prices. The owner is a generous host who always offers my family her time, her warmth and free samples! We are a family of six and are all interested in different things and she makes us feel so welcome! I buy body oil, always, of which she has an extensive collection and her prices are the best anywhere. We live in Raleigh & every time we come to Winston Salem we shop at Body & SoulHighly recommend!
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April 2023 by Jennifer G.
Do not shop at this store. My shopping experience was terrible. The sales staff rude and not helpful. It was also filthy. Shop at your own risk.
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March 2023 by Amber Lin
Terrible experience. Refuses to acknowledge certified service animals are necessary for some people. She was very rude and hostile. Physically aggressive and downright hateful.
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March 2023 by Howard Coston
All types of gifts and accessories and of course the owner and staff , customer service was above excellent , I encourage visitors and friends to continue to support this important historical black own business in downtown trade street in the city of Winston-Salem.
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February 2023 by Amber L.
Whatever anyone does when going to downtown Winston Salem, especially if disabled, do not visit or support Dana Suggs company Body and Soul NC. Unfortunately this company has lost our support & business. (We loved the store and the owner appeared to be nice at the time before) I entered the premises with my service dog, and was immediately greeted with hostility. "Ma'am you can't bring that dog in here!" I calmly informed her that he was a service dog & we had the right per ADA federal law to be here. She immediately started raising her voice, stating that bec another customer was afraid of dogs (which was no where near us) and that bec he was there first, I needed to get out of her store. I stated okay, but made her aware she was breaking a federal law. She started yelling once more about how she doesn't care and it's her policy all while coming at me physically and was verbally aggressively towards me, forcing me out of her store with her body while in my face and her hands moving around to intimidate me and also scaring my service dog, forcing my dog out of a heel out of fear of being grabbed or attacked. This confrontation and verbal assault with the physical on top, I had a medical episode outside of her store (I wear a heart monitor and pack and alarm was going off as I was terrified of how she came at me and my medical equipment with the added adrenaline) The police did have to come and not only was a report filed, but it now has become a civil matter being reported by police to the department of justice for discrimination and being in violation of federal law. It's a shame as I loved her store and support small businesses and planned on making a purchase for a friend there as her items are so unique. The police even found her confrontational and difficult to even approach about her behavior to educate her on the law she broke and the consequences of her actions that now will occur. This is such a shame. I never raised my voice. I didn't pull a Karen to record the scenario, not that I would have had time since she physically forced me out of the store. This could have been handled so much more professionally as I was still going to comply by her request but there was no need for the physical and verbal nature of her behavior. Police department says her store now is looking at fines and representation of the DOJ that enforces ADA compliance and will be taking over from here. So sad that she could have just asked me if I minded keeping my space while the other customer shopped which I would have done although he was just hanging out at the counter. Her store has 3 separate areas/rooms and I was in the furthest room away. Enough room to completely respect everyone's space. This business clearly does not care as she verbally stated about the laws and rights of disabled individuals and the use of their medical equipment not welcome in her store especially if someone is there first and they have an issue with my dog. The law states allergies or fear of dogs can't be a reason to deny access. No support here anymore as I had before. My dog was also clearly marked and under control. She caused emotional stress on not just myself but my poor young dog that is still learning and having someone come at me and him that way he had to be taken home after being escorted to the magistrate office. I also missed an event that I had been preparing for for nearly 2 weeks bec of this incident. Having a small business myself and always wanting to support others especially those in my city, this is quite a shame. Do better. Not all service dog handlers have their phones out to record everything nor are we all aggressive and scream MY RIGHTS!!! We simply just want to shop and not cause any drama or at least we don't. I've been welcomed with open arms since we've opened shop here in Winston Salem and all very supportive of my service dog. My neighboring shops hearing of this incident who know the owner are also quite upset over this as they have supported this busines
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December 2022 by Alexa Wainscott
Exceptional experience! Incredible high vibes, beautiful shop!
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September 2022 by WhoisTallySama ?
The staff is mad rude especially the old woman thats usually in the back of the store. Everytime I come in the woman in the front of the store pushes for you to buy something expensive even after I say im not interested to the point it gets uncomfortable. I used to love this place but ive stopped shopping here and probably wont be back. Lol really weird energy
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August 2022 by Gail Miller
Very nice lady owner of the store helped me pick out an outfit that fit my body type and color that went with my skin tone so much to choose from LOVE the store will return and have told others??
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July 2022 by Kris
I visited this shop yesterday and had the worst experience. The woman at the counter (petite, medium to dark brown skin, natural hair puff, 40s to early 50s) did not speak to me when I walked in, yet she spoke to every other customer who walked in after me. Therefore I was unaware of the COVID masking policy until another customer came in and she informed them that they needed a mask. This could end up being unsafe, if not every customer is notified of the policy upon entering the store.After selecting my item, I got in line and the woman spoke very kindly to every customer who reached the counter. However, once it was my turn, her attitude changed drastically. When I tried to make small talk, she didn’t respond and instead loudly offered me a sample of a product. When I asked an innocent question about the product, she told me to “just read” the jar and shoved it in my face (no exaggeration!). Then when I asked her about the amount of product that would come in the sample, she glared at me like I was stupid. Then she said, “Never mind, you’re not going to get it.” Despite my politeness and attempts to make her apparently bad day better with my words, she wasn’t having it. She refused to make eye contact with me for the remainder of the transaction. When I sincerely complimented the packaging of my item, she didn’t respond. As I walked out, wishing her a blessed day, she quickly talked over me to the next customer in line.Very disappointing experience, as I was looking forward to my visit there. The shop, with all its beautiful items for sale, would be such a gem if not for this woman’s toxic, angry energy.
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July 2022 by Fred Adams
Body and Soul offers a unique shopping experience that you can't find anywhere else in Winston-Salem. Plus, Dana and her staff are always kind and eager to help.
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May 2022 by athena lassiter
i love this shop. i love to buy my perfumes here as they have such a unique and wide selection. they also have beautiful jewelry and clothing. such a cool and calming atmosphere, and the workers are super super nice and inviting. :)
