Douglas AutoCare in Winston-Salem offers a comprehensive range of automotive services and repairs. Customers report consistently good service, with the staff and mechanics going out of their way to help resolve problems. They provide expert tire replacement, routine maintenance, and complex diagnostics for issues like electrical problems, always working quickly and in a timely manner. The business is praised for wonderful communication and being honest and upfront. They let customers know ahead of time what is needed, explain any diagnostic fee, and give the information to make an educated decision. They provide the truth upfront and give the option of whether to proceed with work, ensuring vehicles are safe. The quality service is described as amazing and beyond fair. Customers feel welcome, experience no sly stuff, and report complete satisfaction, recommending them to anyone as a great local business that they will definitely return to and trust to take care of them.
I can't say enough praise for the workmanship and courtesy that Douglas Auto has for their customers. They were great taking care of an 18-year-old car, they know what they are doing. Thank you so very much! I will definitely be using them again
September 2025
They helped me out when I got a flat tire downtown! They were very kind and helped me figure out the best tire for my price range, plus the change was done quickly.
June 2025
Very good service Ask for Chris..he is a great mechanic
