Fidelity Bank is a financially independent local North Carolina based community bank that has been in business since 1909. It is an amazing bank that stands by its customers and puts their needs first with a Right By You focus. The bank offers competitive products and good technology. The staff is great, always very friendly, super knowledgeable, and super helpful. Employees are organized, thorough, and kind, communicating details in a timely manner and getting to know customers personally. They pride themselves on knowing their customers and building relationships. It is an excellent place to do business.
While Fidelity Bank is known for more personalized service than most banks, Sarah and Sherry and the team in Winston-Salem go the extra mile, no, make that many miles, to ensure a memorable experience. Hands down the best Fidelity branch anywhere.
September 2025
Sarah Carter is amazing ! She is very organized and communicated every detail of the loan process in a timely manner. She put me at ease knowing all the details would be taken care of. Thank you again for all your hard work !
March 2025
Great staff. Always very friendly. Alexa helped me today and she did a fantastic job. Thank you, Alexa. 💐💐💐