Firestone Complete Auto Care in Winston Salem is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. Reviews note the very good customer service, with staff described as friendly, helpful, and amazing. Customers report receiving quick and great service, with timely work and clear explanations provided. The shop offers comprehensive solutions for every make and model, including oil changes, brake inspections, engine repairs, alignments, and tire sales. Many customers state they would highly recommend this location and plan to return for future needs, feeling comfortable knowing they will be treated right. Some feedback suggests the waiting room chairs and restroom could be upgraded. Overall, the expert team aims to take care of vehicles and get customers back on the road.
Got a A/C Performance check and Jackie was transparent, kind, and enjoyable to speak with
August 2026
Jackie is amazing. She is knowledgeable and her presence at this Firestone is appreciated! Jackie compassion and care is what makes her touch in this field very Unique. Firestone is very lucky to have a Character like this in the company and at this store!
Gavin Irby
August 2026
Jackie was very respectful expressed great customer service skills.
