First Bank - Winston-Salem Knollwood, NC is highly praised for its excellent customer service. Customers appreciate the friendly atmosphere and personal attention they receive, often being greeted by name. Staff members are described as accommodating, helpful, and eager to solve any problems, making banking stress-free and easy. Account setup is quick and straightforward, with clear communication and a focus on making the process smooth. While there are occasional issues with system availability for large checks, the employees' gratitude and helpful attitude remain consistent. Overall, First Bank offers a welcoming environment with dedicated staff who prioritize customer satisfaction.
Amazing customer service. Bank account representatives / tellers are great. They put this bank above the rest on customer service.
February 2024
I've never had such personal attention in setting up bank accounts. If their ongoing customer service is anything like it has been joining, I expect nothing but positive experiences ahead.
November 2023
All the ladies at First Bank Knollwood are A+ Amazing!! ACC is so thankful for them! ⭐️⭐️⭐️⭐️⭐️
