Flow MINI Winston Salem - Service

Auto Repair
Hours: At Flow MINI Winston Salem - Service, the team provides exceptional service in a timely manner, from oil changes to transmission replacements. Aaron went above and beyond to make a windshield replacement process smooth and stress-free, handling scheduling, a loaner vehicle, and an unexpected insurance issue behind the scenes. The customer service was truly exceptional, with professionalism, attention to detail, and genuine care. For a first scheduled service on a new 2025 MINI Cooper S, Ryan answered questions over the phone about warranties, Aaron helped on the day of the appointment, and the inspection video from Service Technician Tanner was clear and concise. Alyson was friendly and attentive to expectations in a car, sharing a wishlist of price point, model, and colors. She never pushed to change criteria or force a sale, shared all information about the car’s history, and offered to continue searching. After a quick test drive, she let the customer leave with no pressure, answered questions via text, and was fair and fast in the buying process. The experience was easy, allowing the customer to remain excited about the new car.

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1. Winston-Salem, North Carolina