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September 2021 by Thunder Storm
Customer NO SERVICE!!!!! These employees act like retail is not there thing they have no experience with providing customer service or any knowledge of the items sold. Just another pass the buck. Maybe when the mall closes down people will respect having a job.
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August 2021 by Elesha Kirkland
I put my purchase back because it was taking too long to get through the line. The cashier had to move over to the perfume counter for some reason. People got confused and didn't know if they were to follow him or stay in line. A woman came out and directed everyone to get back in the original line and wait to be called. Several of us decided to leave. Not very customer friendly.
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August 2021 by Mike Dixon
Excellent experience with ordering online and doing curbside pickup. A+++
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July 2021 by Shellie Tow
Needed a burial dress for my mom. Found nothing suitable and received little help in 4 stores. The Penney's sales lady took me right to a perfect dress. And then a different check out Lady was extremely helpful and kind.
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July 2021 by Raquel Wilkins
I purchased hair products they had a mix match 50% off special. Great deal
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July 2021 by Shana Nunez
JC Penney used to have better prices now it's like going to Macy's almost
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May 2021 by Tony P
One of the original anchor store when Hanes Mall first opened
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April 2021 by mandy tetter
Found some really good deals for my kids while I was there! No other one i go to ever has anything. And the prices were terrific!
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September 2020 by Robert Holloway
Probably the best JC Penney on the country. At least it's unique. The only one you have to walk thru if you want to go thru the mall. Smart
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August 2020 by Tara Johnson Hall
it's smaller than I remember but there is a good variety of very mice stuff; bedding, perfume, clothes, shoes, hair styling items & a salon althoughthings r a bit expensive but they do have some great sales & if u can get something u want then then it is totally worth it (like my new cute leather booties that were normally $80 but on sale a few days ago for just $20! Totally awesome!
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April 2020 by Bryan Templeton
Love this store. They always have everything and more.
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December 2019 by Robyn Mixon
They have some good looking clothes, but their shipping is from the dark ages--it takes 12 days for a package to arrive, when everyone else has a 3 days shipping window.
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December 2019 by Jeena Love
I had a wonderful experience with Britt J and she brought our vision to life. Thank you sooo muchhh. This is a before picture of angel
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October 2019 by Adam Fleig
FIRST TIME SHOPPER! Manager and CSR was rude. Do not use the pickup in store feature. The employees of the store will cancel your order without notice. Then when you go to pick it up they will say it was out of stock then bring you the same product they said was out of stock to sell you at full price. Corporate was no help & says this happens sometimes.
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January 2019 by Kaylee Saavedra
After a terrible experience with a different studio company I was super relieved to have such an awesome experience here:
