“Mark and his team took great care of me as I had an oil change scheduled. Got me in and out no problems great price can’t ask for anything better. Will be back.”
10AM - 5PM
6061 University Pkwy, Winston-Salem
Oil Change
“The young man I think his name was Maly I don’t remember but that young black man was so respectful and helpful while changing my oil he explained everything to me and was very courteous and professional”
“All the staff were nice and helpful. Philip answered all my questions and was really friendly. I will be returning to this location because the wonderful service. Thank you guys!”
“Had a great experience getting my Audi’s oil changed. The staff was friendly, quick, and clearly knew what they were doing. Everything went smoothly, and my car runs great. Highly recommend!”
“I have been coming here since 2019 and they always take care of me and my cars. Bre the asst manager was super knowledgeable and nice, took her time to explain why I needed a coolant change which I really appreciate.”
“Jackson was clear and communicative and made the whole process easy! They worked hard to complete the work in one day, which was incredibly helpful at this busy time of year. We will definitely be taking our car back there in the future.”
“10/10 definitely recommend! I called just hoping they would have time to look at my car before they closed today being that it was Friday. They said I could bring it by really quick and they would try to see what the issue was so that I could at least have peace of mind over the weekend (very kind, because I was freaking out.) They were able to very quickly diagnose the problem and even showed me what it was. They were also nice enough to fix it right then when they didn’t have to, at a very reasonable price. The icing on the cake; a very well behaved dog in the waiting area my kids really enjoyed playing with. Will most definitely be back!”
“The staff there are SUPER FRIENDLY very knowledgeable Greet you as soon as you pull in there lot Prices are very reasonable. If you want a dependable and reliable place to take your vehicle SpeeDee is the place.”
“I had a great experience with them!! They were very helpful and cheerful!! They're customer service was a hard 100%!!!! I wanted to tip them at the end of my service but was not able too because they dont allow tips with cards. So I do suggest something should be changed about that because that isnt fair to the employees. Especially after them doing such a good job.”
“Adding to the chorus of 5-star reviews. They got me in on incredibly short notice, and even fixed one (albeit minor) thing for free. Can't recommend strongly enough!”
“Great customer service and everyone’s so nice. Also the prices are fair and they don’t try to rob you, very trustworthy. They really care about their customers.”
8:30AM - 5:30PM
3400 Robinhood Rd, Winston-Salem
Oil Change
“This was my 1st time at Valvoline. I had previously been getting oil changes and maintenance at my KIA dealership. However, they are incredibly expensive.
I did some research on my own to find the highest rated place to take my car for oil changes and a few other things, and Valvoline was rated the best. So, I went to the one off of Robinhood Road here in Winston-Salem. I was greeted immediately, I was welcomed as a 1st time customer. Everything to be done was explained. The pricing was up front with no high pressure sales tactics at all. They even found a defect with a bolt under my car and replaced it, free of charge. I was given an overview of service when they finished and they made sure that I had no questions for them. I am definitely a new customer.”
“I could not have asked for a better experience yesterday thank you guys so much for your quick and very kind service. Hope you have a blessed week and happy holidays.”
“Icame in at 11:30 on a Saturday for an inspection. The gentleman who work here are exceptional. They could teach a workshop on customer service!! Shawn (the manager, I think) came out to my car immediately. I was finishing a phone call and he was patient and gracious. All four of the service technicians were kind, positive and engaging. (And it was a hot July day!!) They were fast and efficient. I highly recommend this business!!”
“Really good service and the guys that are there are pretty helpful and quick. 1 point off for the waiting area it's pretty smokey in there. Probably from past smokers before it was outlawed indoors and has seeped into the dryway.”
“The attention was very good and pleasant I did my first oil change of my BMW 328 i in the place, and they were very friendly, I recommend it the attention is very positive, they help me a lot!?”
“Professional, honest, and efficient. My car was taken care of and the service was smooth from start to finish.”
Excellent customer service and very knowledgeable staff. They kept me informed and didn’t try to upsell me unnecessarily. I’ll be back if I need car service again!!!”
“I have been coming to this place for oil changes and inspections for years. The bad reviews do not make any sense to me because my experience has always been quick, easy and the work completed correctly. This shop is friendly, efficient and the price is right. Don’t expect a luxurious waiting room with sodas and snacks instead expect quick service with honest staff. I have NEVER been sold or attempted to be sold something for my car that it did not need. The free vacuum and windshield wash is a nice touch. They even send a follow up card with a coupon towards the next oil change. Hope this help.”
“Came to Carolina Auto Service via referral from a friend and they did not disappoint. I received a quote up front; they did quality work for the price quoted, were friendly and professional. I would recommend them to anyone looking for quality auto work.”
“I would HIGHLY recommend this shop! Elias and his crew are very professional and great at what they do! Elias fixed a leak in my Honda when no other shop wanted to mess with it! Thank you Elias & crew!!”
“This place is awesome. The price is right and they do a great job. Some guy went beyond and got this stain out of my seat I thought was permanent from my little girl spilling stuff. Highly recommend”
“The service was fine. I just have a problem with being talked down to by the service manager. When I talked to him about my oil filter, I was not being "cute" I was very serious and resent the condensation. It is very impolite to speak to women that way when they are discussing real issues about their cars.
Seriously,
Louanne Cook”
“Took my vehicle to get an oil change today, I received courteous, expedient, and personalized service from this location. Dennis, the mechanic was extremely efficient, and I would like to shout him out!”
“I went to the service center at 2pm on Tuesday to get a new tire on my car. It was locked up so I went to customer service to find out what the hours were for the service center. No one knew. Skye was very patient, courteous and professional. I started calling Walmart at 7am Wednesday morning to make an appointment to get a tire on my car. I spoke to Skye 3 times and finally spoke with Mason about 9am. Mason checked to make sure they had the tire I needed before I made the almost hour long trip there. I showed up and Steve and Angel came out to check my tire. I asked Steve to keep me updated and let me know how much the tire would cost before they mounted it. As I was watching I saw Angel putting the new tire on the wheel but Steve hadn't come and told me how much it would cost. I told Mason about it so he checked for me. Steve never came back to talk to me. Mason was very patient and courteous with me. He went the extra mile. Angel was also very courteous and helpful when I pulled back around and had some questions.”
“Best prices in town for tires. Because of this, they are constantly busy and have some terrible wait times if you don't get there when they open. It's best to set up an appointment time. Doing so, guarantees a round about start time for your service.”
“We've been taking our cars here for oil changes for a few years and I cannot say enough great things about this place. Kierra is the best!! There's usually no wait and we are in and out within 20 minutes. Pleasant and hard-working staff!”