PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It provides for a wide range of pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers can shop online and pick up items within two hours at their local store. Many store locations offer additional services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. The store features a diverse selection of products, including pet food, vitamins, collars, leashes, toys, beds, plants, water conditioners, and aquarium supplies. Customers have noted that the store is clean, well-maintained, and the staff is friendly, professional, and helpful. The grooming services are highly rated, with pets enjoying their visits and owners feeling comfortable leaving their pets in good hands. However, there have been issues with aquarium fish, as some customers experienced fish dying after purchase, which affected other fish in the tank. There was also a concern about a charity donation added to a receipt without prior consent. Overall, PetSmart is considered a comprehensive pet store with a wide range of products and services, dedicated staff, and a focus on pet care.