Red Wing in Winston Salem, NC offers a top-notch boot fitting experience focused on customer satisfaction. Customers praise the store for its quick and easy process, where they can select, fit, and purchase their boots efficiently. The staff is highly knowledgeable and helpful, providing valuable advice on choosing the right size, style, and insert to ensure comfort and support. Many reviewers appreciate the personalized service, with staff members offering additional care such as oiling and stretching boots to accommodate sensitive feet. The store emphasizes the importance of trying on boots in person, as sizes often differ from regular shoes, leading to better fit and comfort. Customers have left satisfied with the professional and caring service, noting that their experience exceeded expectations. The store also offers ongoing support, including complimentary oiling, lace replacement, and shoe repair, making it a convenient choice for those seeking durable, quality footwear. Overall, Red Wing Winston Salem is highly recommended for those looking for expert guidance, comfortable fit, and excellent customer service in work boots and footwear.
The staff was extremely knowledgeable and very helpful, filled with educated advice on how to wear and care for my new boots. This is the second pair of boots.I've bought there and I will definitely buy more.
February 2025
THE ENTIRE PROCESS WAS QUICK AND EASY! IT WAS MY FIRST TIME IN A RED WING STORE, I SELECTED THE BOOT I WANTED, WENT THROUGH THE FITTING PROCESS, MADE MY PURCHASE AND WALKED OUT A VERY SATISFIED CUSTOMER. THE PERSON I WAS WORKING WITH EVEN OFFERED TO APPLY OIL TO THE BOOTS I SELECTED.
January 2025
I appreciate the information the associate gave on which shoe would be best for me.. I did not know the importance of getting the right size, insert and style of shoe.. The knowledge was greatly appreciated.. Sorry I don't remember his name but the appreciation is well deserved to the associate.. Thanks for all the help... read full comment