Walgreens in Winston-Salem is a small yet highly regarded pharmacy known for its friendly and dedicated staff. Customers appreciate the personal touch provided by pharmacists like Sierra and Abi, who go above and beyond in their service. Sierra is noted for her exceptional memory and ability to recognize customers, while Abi ensures smooth transfers of prescriptions from other states. The pharmacy team, including Glenna and Nicole, is described as extremely personable, making visits feel more like friendly catch-ups than routine errands. Despite some challenges with app payments and prescription refills, the overall atmosphere is positive, with most staff being friendly. Customers have noted that while the store may have limitations, such as its smaller selection of products and adjusted hours, the quality of service and care provided by the pharmacy team makes it worth the visit. One customer emphasized their loyalty to this Walgreens, stating they would not switch to another pharmacy even after moving, highlighting the pharmacist's proactive approach in checking on medication progress. Overall, Walgreens on Waughton Street stands out for its exceptional customer service, creating a welcoming environment that keeps customers returning for their health and wellness needs.
