Speedway is a convenience store that offers hot food and basic services. Customers appreciate the friendly staff at the hot food station, especially when making special requests like ordering a pizza, which is handled well and with care. However, there are some issues reported. Many find the customer service at night to be rude, with one customer mentioning being hung up on and yelled at when asking about hours. A common complaint involves the store's false advertising of being open 24 hours, as it often closes early or is not accessible late at night, particularly after 11 pm, which has been an ongoing problem for months. Additionally, customers frequently experience difficulty obtaining receipts due to the receipt machines being out of order, and they urge the store to keep receipt paper stocked. Overall, while the staff at the hot food station receives positive remarks, other aspects like customer service and store hours cause frustration.
It didnt have a fast pump, maybe it was the one I was at. Im glad speedway prices have gone down.
February 2025
Everything good. Customer service alright.. but only one big thing always, always when I'm trying to get my receipt,it's out of order...We need receipt paper in the machines please, please...
February 2025
I think the people that work in there at night time are rude I called up there to ask him if they were open and the boy hung up on me when I turn around and I called back cuz I thought the phone maybe got disconnected he just picked it up and hang up on me again then I called again I told you they were open he screamed... read full comment