The UPS Store #2915 in Winston-Salem provides a variety of services, including expert packing, shipping, printing, document finishing, and notary services. Located in the Reynolda Commons Shopping Center, this locally owned store is committed to customer satisfaction. Many customers appreciate the staff's dedication, noting their willingness to go above and beyond, such as assisting in locating lost documents and providing friendly service. One customer highlighted the efficiency of the staff, particularly a team member named Justin, who is described as friendly and kind. Another staff member, Omni, received praise for her helpfulness in opening doors for customers. However, there have been concerns about the behavior of one employee, noted for having a negative attitude towards certain customers, which has impacted the overall experience for some visitors. Despite this, the majority of feedback emphasizes the great customer service and welcoming environment provided by the team at The UPS Store.
Exceptional customer service. Employees went above and beyond to assist me with a problem.
July 2024
I'm very grateful for all the staff did to try and help us locate some important documents my husband misplaced today. The staff did more than was expected or even I had hoped and I'm very appreciative. Thank you!!
July 2024
The staff here do an incredible job. Today, I lost some important documents and they went above and beyond - even watching security footage - to help me locate them. The staff is always welcome, always friendly, and my kids love the suckers. Thank you for all your hard work!
