First Citizens Bank is known for its friendly and personal service. Customers appreciate the welcoming staff who always greet them with a smile and make them feel valued. The staff are described as ethically balanced and attentive, often recognizing customers by face and name. Many reviewers mention that they have never experienced any problems and feel confident leaving their money in this bank. The branch staff, including Mrs. Hillary, consistently provide quality service and get the job done well. While some customers note minor concerns, such as changes in service procedures for certain customers, overall, the bank maintains a personal touch that makes clients feel like more than just account numbers. This combination of friendly, personalized service and reliable assistance makes First Citizens Bank a trusted choice for banking needs.
Didn’t talk much but the bank teller was nice and quick printing out my direct deposit form.
May 2025
My Business & Personal Banking is done with this branch, Mrs. Hillary along with all Staff get the job done every time! (100) A+ Service
July 2023
I have never had a problem with this bank! They always welcome us with a smile. Very friendly staff that do their best to to not have you waiting for long periods of time.
