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April 2024 by Whitney Tarver
They went above and beyond to assist me today and I am very thankful for the Winterville branch, and all those that serve at SECU. You made my day. Customer for life.
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November 2023 by Walter “Roshawn” Daniels
I went to the bank and asked when would I get my money I needed my money to get another apartment or house with my mom we got kicked out of Pinewood Village in Winterville,North Carolina and had 30 days to move when I went to the bank I asked a women working there about when would I receive my money another women working there got attitude with me so I got attitude back note: Don’t get mad about the little stuff life’s to short for that and not worth going to jail behind that kind of stuff I went to jail behind them both that day I would watch out for State Employees’ Credit Union don’t seem completely legit and official like supposed to be they can’t owe you your money right then especially if you got your own businesses to age 18 to 26 year olds if you got your own business for some strange reason large money numbers money don’t register right then when your working I was thinking that was very weird managing everybody’s else’s money but mines and seems to be racist there too a lot of nationalities at that bank.
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June 2023 by Balli Viracola Brown
This branch never shipped my new card when they said they did, canceled my active card prematurely leaving me no way to access my money until a card came in and when my husband withdrew $80 they took it from the wrong account (customer in front of him) and called him about it 3 days later.
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June 2023 by Josh Hall
Eric at the Winterville branch was very helpful in securing a HELOC for me. He was easy to talk to and worked quickly.
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June 2023 by Balli Viracola
This branch never shipped my new card when they said they did, canceled my active card prematurely leaving me no way to access my money until a card came in and when my husband withdrew $80 they took it from the wrong account (customer in front of him) and called him about it 3 days later.
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April 2023 by Erica Staton
Always able to help with anything in a timely manner..Best bank to do business with.
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March 2023 by David O.
Policies that hurt your customers is not a good thing. Just because your policy has been in place forever doesn't make it good. Make positive changes that benefit the customer. SECU touts that they are for the customer but if you don't communicate with your customer we don't know what's going on. So disappointed to be a SECU customer after today.
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December 2022 by Joe Holbrook
Both SECU Winston-Salem & Winterville (Greenville) Loan Officer were very professional & one 800# 24/7 rep were vary effective effective at helping me when criminal stole my checkbook & wrote & cashed 3 checks totaling about $5,000, draining my checking account & tripping my overdraft protection! However, 2 800# reps were incompetent in not following thru, when one rep said she was helping me, while I was on hold for over an hour & she never called me back, even though she had my number!!!
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September 2022 by Laudy Villegas
The loaner at this bank was very awful and rude and instead of trying to solve my problems and fix them she got mad and made a issue of something that was already done. Needless to say I had to do her job and make sure what she said was not done was done. Will not be coming here again.
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September 2022 by Sherri Barham
Fast drive thru service.
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August 2022 by Sabree Flood (Sabreeloves)
Super fast service!!!!! Very nice people.
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June 2022 by Loretta Strong
This review is specifically about SHAE OWENS that works at the Winterville, NC branch. She is amazing, very down to earth! I felt so comfortable discussing my banking with her. She helped with all my needs including sharing with me info that will better me financially in the future. Thank You Shae!
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February 2022 by Sheila Fordham
Always ready to help... great manners along with customer service
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February 2022 by Sheila Perrin
Always ready to help... great manners along with customer service
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December 2021 by Omica daniels
I came to the state employees credit union in winterville to set up my online banking and it was amazing mr.Eric hardy did a fantastic job helping me and he needs a raise.ASAP!!!!!!!
