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August 2025 by Steven G
Longtime customer, moved to this area recently. The pharmacists, Ellen and Grace have been excellent and today in particular, went above and beyond . It’s what you hope for in a pharmacy. Thanks
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January 2025 by A. Dill
I went in to this CVS to purchase vitamins near the pharmacy area of this location. I waited several minutes at the counter to have someone ring up my purchase. She came to the register and I had my CVS card ready to swipe. She said I need your name and address .... then she asked me if I was there to pick up a prescription. I said no that I needed to pay for vitamins. She was VERY annoyed that I needed items rung up. She told me that I could do that at the front registers. THIS IS WHY I WOULD NEVER USE CVS FOR PRESCRIPTIONS. The young lady upfront was very polite. Ths CVS should replace this rude woman (pharmacist, I assume) with a robot to wait on people. It would be better for the store or close down the pharmacy. People like this rude woman is causing the location to lose business. I told the girl up front ..... this is why I would not get prescriptions from CVS. CVS, if you care ..... look at your in store cameras on 1-31-25 at 4:15 p.m.
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December 2024 by Stacy
The pharmacist was friendly, efficient, and helpful. This location is back on track with new pharmacist and front cashiers! I appreciate the friendly service.
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December 2024 by Phil
Closed at 6:30 when the sign and website says 7
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September 2024 by Felix Moreno
Why are people so ugly anymore ? I drove 30 minuits to this cvs because the one I booked for a vaccine was out and the website app for this one was not working. So I drove all the way there only to be told by the lady giving the vacine I would have to wait 45 minuits, which I did not have. But the fact is, no one will go out of their way anymore and they are just rude about it.
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May 2024 by greg whitson
Both pharmacist were awesome this week and helped me out. The staff is great. Been going to them for years.
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April 2024 by VolGal87 Gbo
I have been a customer at CVS for years in many different places. This particular one by far has the worst customer service in the pharmacy. They're always seems to be an issue when I go to get my prescriptions filled and use my discount card. One particular pharmacistnwith blue hair always has a snarky attitude like he has better things to do than his job. I've never experienced this at any other location where they are always glad to help and appreciative of their customers.
Edit: I spoke to the store manager and she relayed that I was the 3rd person today who complained about the same guy. She assured me that she had notified his supervisor and they continually say that they are going to do something about it. I urge anyone who has a bad experience with the pharmacy to speak to the manager. They are there to make sure that customer's have a good experience and it does reflect on them when an employee is rude or handles a situation badly. Overall I believe I will be switching pharmacies still, but I hope they can eventually replace this character and that they can regain some of the business they've lost due to his demeanor and actions.
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April 2024 by Marina Yazell
I'm sick of getting constant text messages about dangerous Vaccines! I don't do any of them and I never will. Surgeon General in Florida deemed the COVID vaccine unsafe not tested by the FDA!
Honestly it's a Crime Against Humanity.Why are they still pushing this in NC? I lost.
People that I cared about, who were injured passed away from covid vaccine. Young women had a Miscarriage! I don't wanna hear anything about it or any other vaccine especially on my phone!
I can't stand listening to the recordings while waiting on the phone about Covid Vaccine.
Stop I need to block them from my phone,I'm done!
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March 2024 by Dan Arrowood
The rudest pharmacist I have ever encountered!!
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March 2024 by Donna Mann
I have never been treated with such rudeness by a pharmacist ever! I was calling to find insulin for my cat, and he was just so mean. I guess all their employees must be miserable, we will never use CVS pharmacy again!
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February 2024 by Hannah
I have NEVER in my life been treated with such disrespect. The male employee (he had blue hair) I think he was the pharmacist... was the RUDEST person I have ever met. He is in public service. CVS you need to do better and listen to customers who are leaving these reviews. I KNOW you have had to receive multiple complaints about him. He pretty much told me he would never fill this med at his pharmacy ever again. CVS is a chain, and I am a long time customer. I relocated to near this store and requested my ONE medication be filled there. He all but near refused to fill it. My children have better manners than he does. As a nurse, when you're in healthcare, you're supposed to have compassion... and care.. HE HAS NONE OF THOSE. If he is so unhappy with his job, why is he still working there. I couldn't imagine going to a job everyday that I hated that much. I will be calling corporate over and over and over again until I feel this has been taken care of. He needs a major attitude adjustment, some classes on compassion and customer service. This is just sad, and made me sick! I hope and pray he doesn't do this to people that are struggling and feel ashamed to pick up certain meds due to the strong stigma that's already out in the world. CVS DO BETTER. PHARMACIST AT WOODFIN CVS DO BETTER, PICK A NEW PROFESSION... ASAP!
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February 2024 by AshevilleHandywoman
The male pharmacist denied that the drugs I got from CVS would effect me any differently than the ones I get from Walgreens. They simply weren't giving me the kick I NEED from trazadone I take for sleep each night. Just by looking at the pills, you can see they are more compacted and they are bigger than their counterpart at Walgreens. I called, explained this situation to the male pharmacist and he basically denied that there is no difference between the drugs. LET ME TELL YOU, FOLKS, there are different formulas for the same drugs and they can vary up to 20% depending on who makes it. It can effect different people differently. This guy completely denied that this was even a possibility and refused to help me in any way along with trying to make me feels stupid. I'd give them a 0/5 if I could.I see several others giving one star reviews for this same guy when I looked through for a couple minutes at the reviews, so might be best if you just avoid this pharmacy.
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February 2024 by Kajur Kulp
The pharmacy is terribly understaffed. I sorry for the people that work there.
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January 2024 by Amber Wolfe-Altizer
I typically don't leave a bad review for any business, as I understand the effort it takes to run a successful business. But seeing as how CVS is a corporation and has policies in place to abide by state and federal regulations, I feel it is justified to express my deep dissatisfaction with the service I have received at CVS pharmacy, particularly at the Woodfin, NC store #6769. I have been a loyal customer for many years, consistently filling my prescriptions with CVS every month. Unfortunately, recent experiences have left me frustrated and disappointed.I have encountered issues with the availability of my prescribed medication. Despite my doctor sending over the prescription promptly, there have been instances where the medication was not available on the specified fill date. This has caused unnecessary inconvenience and disruptions that easily could have been avoided, hence why I try every month to call ahead of my appointment date to assure that this is not an issue.I am troubled by the pharmacy's refusal to accommodate my request to pre-order a preferred product in order to prevent the issue of wrong product & not having the product in stock. As a regular customer who has relied on CVS for years, I expect a certain level of flexibility and customer service. It is disheartening to feel disregarded when making a simple request to ensure I receive the necessary medication promptly, it should not be an issue for a customer, who regularly fills their prescriptions there each month. The transactions are all on file for them to view factual evidence as to why my request to pre order should be validated. So I call and ask them to record it in my patient records, they take the note (I hope) with no intention on doing anything to alleviate the problem.I am also concerned about what appears to be discriminatory practices based on the type of prescription filled. People who have suffered enough does not deserve to be treated with lack of consideration. Treat others as you would want to be treated & those who treat others poorly, well, they are miserable humans period. Every customer deserves fair and equal treatment, irrespective of the nature of their medication. The perceived judgment is not only unprofessional but goes against the principles of business ethics.I urge CVS to address these issues promptly and take corrective action to ensure that all customers are treated fairly and respectfully. Your attention to these matters is crucial in maintaining the trust and loyalty of longstanding customers like myself.Please see that my requests I emailed to corporate and that I personally phoned into the pharmacists the last 3 months are reviewed and addressed, thank you!
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January 2024 by Stephanie Quinn Music
Super helpful workers. Help me find things, check out experience smooth.
