Truist is a bank located in Zebulon that is currently adjusting its services to ensure the health and safety of clients and staff. This includes offering teller services through drive-thru lanes only, requiring in-person visits by appointment, and implementing enhanced sanitization measures at some branches. Despite being one of the larger banks in the area, customers have found the bank to be disorganized and understaffed, particularly during busy times like payday Fridays. Reviews highlight the friendly and patient staff, with one teller receiving praise for her exceptional service while managing a long line of customers. However, some customers have noted challenges with long wait times and limited staff availability, leading to concerns about the bank's ability to handle high foot traffic effectively. Overall, while the staff is recognized for their friendliness, the bank faces difficulties in service efficiency during peak times.
