Best Buy offers a mixed shopping experience. Some staff members are very helpful and polite, like one employee who took extra time to help a customer find a toaster oven and showed a display item from the box. Another staff member named Caden provided excellent service and was very courteous. However, not all employees are equally helpful; for example, one worker refused to assist at a checkout kiosk and was perceived as rude or lazy, leading to dissatisfaction. Customers also experienced issues with the Geek Squad, as appointments were canceled without notice, prompting some to suggest looking for other options. Stock levels can vary, with some stores having limited cords, Xbox controllers, and new chargers, and prices may be higher compared to online stores or competitors like Target. Despite these issues, some customers find value in buying gaming computers and open box products, appreciating the convenience of in-store pickup and immediate availability.
Friendly personnel, good parking. Replaced my damaged toaster no issues.
June 2025
Some amazing guy working at BestBuy named Caden Schirado today worked his hardest and helped me find exactly what I was looking and was very polite! 🔥🔥🔥
June 2025
Sales was great. Geek Squad canceled my appointment without calling or informing. The manager said their are better places to go.
