Bismarck Customer Experience Center

Internet Service Providers
Hours: The Bismarck Customer Experience Center provides internet and cable television services. Customer service is frequently described as great, friendly, and patient, with staff noted for being pleasant, helpful, and quick to respond to calls. Support is available 24/7. The process of signing up for service, changing internet speeds, and returning equipment is reported as incredibly easy with no issues. Installers are also noted as being okay. Some customers report technical problems with equipment, specifically mentioning freezing DVR boxes and syncing issues with sound bars, though service personnel work to address these concerns. The general internet service is considered pretty decent, though the website is noted as needing work. Overall, many long-term customers express satisfaction with the reliable help and state they will not change providers. For safety, masks are required at this center. Bills can be paid online, and more information is available on the company website.

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1. Bismarck, North Dakota