Quality Inn Bismarck offers affordable accommodations with a mix of positive and mixed reviews. Guests appreciate the reasonable rates, especially those visiting for medical reasons, as the hotel provides medical discounts for families of patients in local hospitals. The staff, including front desk personnel like Lexi and Jobe, are praised for their kindness, professionalism, and helpfulness, often going out of their way to assist guests with reservations, issues, or simply providing good conversation. Diamond, a staff member, is highlighted for her exceptional service, combining professionalism with a caring attitude, and she even arranged transportation and accommodations during a stressful time for a guest. The hotel features amenities such as a lounge and a hot tub, though some guests note the common areas and carpeting are in disrepair, with stairs held together by painter's tape. Despite these issues, the bathroom cleanliness is appreciated. The management, especially Cliff and Diamond, receives high praise for their attitude and efficiency. Overall, the hotel provides a clean, affordable stay with friendly staff and some notable service experiences, though maintenance and facility upkeep could be improved.
