“Jasmine was awesome! Super professional and really friendly and helpful with all my setup and very knowledgeable about the accessories and initial setup. She deserves a good raise.”
“Britney was exceptional, her knowledge, her customer service skills and her ability to multi-task.When I saw over half a dozen people coming in there , waiting on her to help them while she was helping me and she handled me with such grace dignity
I was handling my own life-threatening situations and recuperating from a 5 day jet lag stuck in airports and I wasn't the easiest person.\nBut she was amazing”
“I went in for a new phone and expected what I knew as the norm for the store. Wait for quite some time and when it was my turn it would always take 1.5-2hrs to do anything. This time, they were still seeing other customers but Deontae stopped to say hi and let me know they would be with me shortly. That has never happened before and it let me know that they see me. When it was my turn the 1st thing that was done was to check my plan and I’m glad he did. My military discount was not applied. We squared that way. Next was the whole new cell bit. That usually took an hour or more. It only took about 45min total to check/update my plan and get my new phone. Huge shout out to Deontae for: knowing his job, being attentive, answering my questions & of course saving me money. Great job Deontae and AT&T ?”
“I went in just to upgrade my phone to a newer model and the rep that helped me out was amazing. Very talkative, very friendly, explained everything well, very thankful for the awesome job”