Audi Fargo | Valley Imports provides a positive experience for customers through friendly, knowledgeable staff and efficient service. Customers appreciate how the dealership makes buying and trading vehicles seamless and comfortable, often describing the process as no-pressure. The service department is praised for its quick and quality assistance, whether it’s for simple needs like topping up coolant or more complex repairs. Staff members go above and beyond to accommodate customers’ schedules and ensure their cars are restored to good condition. The dealership is also noted for its honesty, especially during online car purchases, with transparent communication about vehicle defects and prompt delivery, including full tank of gas. Visitors and customers alike highlight their pleasant interactions with staff, particularly with individuals who are helpful and eager to answer questions about inventory, technology, and future service needs. Overall, Audi Fargo | Valley Imports is seen as a dealership that values customer service, making the experience smooth, reliable, and friendly.
Great experience trading and purchasing vehicles at the dealership. My second Audi from them, both seamless experiences. It is a no pressure, comfortable process. Erik is great to deal with and the service department is also great.
October 2023
My car was restored to great operating condition. The people I interfaced with were knowledgeable, friendly and very helpful. They worked with my schedule to drop off the car and pick it up. Very satisfied with the experience..
January 2023
Was travelling through Fargo, and needed to top up some coolant on my Q5. They were able to squeeze me in and fill it, without any hesitation or delay. It only took 5 mins but it was evident they prioritize quality costumer service. Recommend them to anyone.
