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October 2025 by Thomas Harrell
Bank forward is a top tier banking experience.
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September 2024 by erma247
Horrible
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August 2024 by Anthony Zaragosa
Cody Thompson always helps with my banking needs. You can go in there confidently knowing all your worries will get taking care of!
Thank you again for everything!
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August 2024 by Junkyard Billy
I called the bank and the recording said that the drive-thru was open from 9am until noon on Saturday and there was not a selection for a receptionist or teller but it said they were open and I needed to go to that particular Bank to pick up a cashier's check from a client so I drove there it's 100 Mi one way for me I got there at 11:27 a.m. and they were closed there was not a car in the parking lot no employees at all. Needless to say I was not happy and today is Monday morning and I'm getting ready to drive back up to that bank and find out if they're willing to compromise me somehow for the wrong information on there machine that costed me 4 hours add a bunch of gas and lunch. I will be sure to update this post after this morning's visit to the bank.
I'm very pleased with the response that I received from Bank forward . Not only did they apologize for the inconvenience and thanked me for bringing this message to their attention but they were able to transfer the money to a different branch that was more convenient for me . That was a great help but to my surprise when I was picking up the money I was given a gift card to cover expenses from my first visit , I'm not giving the amount of the gift card but I will say that I was definitely satisfied with what they did and would like to say thank you to the staff for Taking care of the unfortunate situation. I would highly recommend this bank to anyone who is looking for a good bank that will make sure your appreciated as a customer. 5 stars
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July 2024 by Dave Harmon
I've been using Bank Forward for the past 3 years and I'm always so impressed in the customer service, competitive pricing, and a we'll figure this out and help you attitude. Shout out to Cody Thompson and Pat McShane for always being there for me! If you are searching for a bank, look no further.
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March 2024 by John Matheson
Excellent customer service
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March 2023 by John Peterson
Fantastic business. Top notch service!
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March 2023 by kdogge420
I gave front desk lady check and ID, she give me money. Very good service ?
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March 2023 by Jodi Peterson
My fiancee and I were on the receiving end of unprofessional and ethically questionable practices from their mortgage department that led to us filing a complaint with the North Dakota Department of Financial Institutions. Home sellers and Realtors should be cautious when a pre-approval letter from Bank Forward is presented, especially if it means turning down multiple comparable offers.
