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March 2024 by Jordan Friedrichs
Was excited to try something new, the location is great, cool inside, seems like somewhere cool to hang out for breakfast. We expected a little more expensive for waffles, but were excited for the experience.However, service was awful, out of our group of 4, 2 waffles took over 20min from ordering and were served cold. I understand it was a weekend, and it can be busy, but being rude on top of untimely service with cold expensive waffles.. not impressed.
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March 2024 by Claudio Sousa
A wonderful and friendly staff is overwhelmed on a typical Saturday. Sticky tables, slow service, frozen butter for $1 on a luke warm waffle, basics of preparation lacking (napkins, cutlery, running out of coffee) . Owners take note….Your team is great but you need to staff for peak times. Waffles are ok (chewy rather than fluffy and crispy but some may prefer that).
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March 2024 by Kirk Baeth
The service was slow (waited a minimum of 25 min for the waffles and they had no black coffee ready),we didn’t get the correct order, and we were told they were out of certain ingredients, but the table right next us got what we were told they were out of… very poor
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March 2024 by Livi V.
It takes a lot for a gen z to go out of their way to write a bad review on Google, but this experience was bad. I’ve had similar experiences before here with the customer service being rude but decided to give it another chance.This time food was alright, but I waited the entire time while eating for my coffee, not the first time this has happened. When I finished eating, I went up to the bar to ask for it but was completely ignored by the barista who was busy wiping off table numbers.The barista was only making half of the drinks for the cafe, juices only and ignoring the coffee orders. The manager eventually came out (ignored me standing at the bar too) and told them that they needed to make coffee orders as well.At this point I was over it and just wanted out of there as I could probably get better coffee and service somewhere else. The only person working that noticed me and helped me was a back of house worker who was super helpful and sided with me, and tried to get me help.However, when I was wanting to explain that I didn’t want my coffee anymore just a refund, the manager simply ignored me until the coffee was made, and then told me to just take the coffee because it was already there. I had to honestly argue for a bit, but the back of house worker was on my side thankfully, I hated the whole situation because I felt like a Karen but I didn’t know what else to do.I felt so bad about the whole thing especially since I was a barista and shift supervisor myself for 5 years and I get it, but honestly I would have never handled the situation this way if it had been me.If you have read all this, please. Just stay away from here. It’s not worth it. Like I said, it takes a lot for a gen z to take the time to write all this out.
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February 2024 by Shannon Nieland
I normally never go to a place that has less than 4 stars, but my kids were so excited about ordering the waffles, we decided to give it a go. I don't know if they are normally this brutally understaffed, but when we arrived all the tables were full. The trash was overflowing and people had started to pile trash on the table around the trashcan. We ordered and then waited about 10 minutes for a table. After 30 minutes of waiting for our food, I finally went to the counter and asked how much longer it would be, and they said at least 30 minutes. We had an infant, a 4 year-old and a 6 year-old with us and a 2 hour drive ahead of us, so we decided to ask to cancel our order and get a refund. To their credit, they were forthright about the wait and apologetic. I believe we weren’t the only ones considering leaving at the time. I don’t blame the employees of course, but I also wouldn’t recommend trying here unless you have a lot of time to spare. I’ve cooked in and managed back of house in restaurants so I don’t mind a wait, but an hour for a few waffles is pretty unreasonable.
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February 2024 by Liam Ruplinger
Do not come here the wait for me was an hour and they didn’t even get the order right what a
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February 2024 by Piper Hennebry
The atmosphere is great, its a cute little coffee shop. But unfortunately the environment doesn’t compensate for the service. We ordered online and it said our order would be ready in 20min. After the 20min we went inside and were told it was going to be another 10min. So we waited and watched as staff ignored people and showed no friendly faces. 30min later we finally got our food. My order ended up coming out wrong but I didn’t want to wait longer so I took it anyways. I understand being busy but they had at least 6 people on, and the place was only 1/3 full. An hour for two waffles is a little extreme.
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February 2024 by Tee Demp
Honestly, just went to this restaurant. I've been there up to 6 × first 3 times I have video beautiful, perfect delicious waffles. Now I went there 1 day and spent $90 & my family, we got mistreated. I went back with my 25 yr old son cuz i just felt It's been 6 months. I just got flat water down waffles, I ordered a naughty waffle my Favorite was my favorite one and I had no bananas i have pics I wish you guys could see my photo I would never go back to this place again and I'm African American...
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February 2024 by Adam QST
The coffee here was great, the atmosphere is good with nice views of downtown. The service was also great and friendly, and the waffles are solid. The side of bacon for $4 was 3 very thin small pieces, quite disappointing .The waffles are good sized and loaded with toppings, but I think it's a little spendy for what you get overall.Parking: Good luck finding a spot downtown most of the time unless you go park in the parking garage.
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January 2024 by Rad Add
about 2 weeks ago i went to lunch with my friends and it was amazingfood was great and i love the atmosphere. would definitely recommend to anyone downtown! prices seemed high but it was still
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January 2024 by Emily Smith
Absolutely never again. What a waste of both my time and money. Said no marshmallows, still had marshmallows. Side of bacon for $4 and this is what it looks like lmfao. What a joke of an establishment.
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January 2024 by James Childress
We waited 75 minutes to get our waffles, and even then only 3 out of 4 in our party got their waffle. They didn’t seem to have a system to manage invoking orders, as people that came in long after us got their waffles while we waited. A couple at the time table next to us was there before us and still hadn’t received theirs by the time we left. Waffles were great once they were served.
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January 2024 by Janene Swanson
This place was once so good! Waffles are still delicious...but service gets slower and more apathetic every time I come. And I received the thinnest, crepe-papery bacon I've ever seen! Definitely not remotely worth the $4 it cost! What happened to the service and better quality food products??
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December 2023 by Cody A.
Friendly, quick service. The Apple strudel waffle was delicious. Great place to chill
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November 2023 by k
Food was delicious!!! Great atmosphere great customer service! The waffles was very soft hot refreshing. I definitely would recommend this place.