Cricket Wireless Authorized Retailer offers cell phone plans with unlimited talk, text, and data and no annual contract. Reviews note a mix of experiences with staff. Some customers found employees to be nice, helpful, patient, knowledgeable, friendly, and eager to help, providing great customer service that went above and beyond. Specific positive mentions highlight staff being super helpful with reactivation and knowledgeable about products and services. However, other reviews describe less engaged service, with some staff seeming not too interested or not offering a greeting. Overall, recent feedback indicates the store has made progress, with many customers reporting very positive and kind service.
Had a wonderful experience today at Cricket with David assisting us!
April 2024
David was super helpful and patient. He helped me get my phone reactivated after being with another carrier. The process went by fast. In and out in 15 minutes.
March 2024
Cricket took care of me and my wife like we were family. David was our salesperson and WOW! This guy knows his stuff, very friendly, customer oriented and can talk about Cricket products and services.David is the Man to see and deal with at Cricket!