First National Pawn is known for its friendly and helpful staff, providing good customer service and respectful treatment. Customers appreciate the quality of their wares, which are often better than other pawnshops in the area. The staff are willing to work with customers to resolve issues and offer great deals. However, some concerns exist, such as problems with electronics like PlayStation 4 controllers not staying paired, which can be inconvenient. Overall, the store is seen as honest and straightforward, with a positive shopping experience, though some customers hesitate to buy certain items if they are defective or not guaranteed to work perfectly.
There seems to be some weird paradox with pawn shops in Fargo. I get the BEST customer service at all of them!!!! I needed some cases for Instruments and the beautiful young lady at the counter went above and beyond! All the other clerks were EXTREMELY helpful and friendly! Highly recommend!
July 2022
Every time I come here it's good quality service, good bargaining with the employees, always treat me with kindness and respect. Unlike other pawnshops around the area,these guys here offer great deals.If somethings defective, they'll they'll work with you until your issue is resolved. What other pawnshop does that?
July 2022
Seemed up front. Didn't care if an item they would never ever buy was sold to someone outside their store. I also happen to like the quality of their wares, better than area pawnshops.
