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February 2024 by Lara Jones
I used to visit Joanne's for the most of my sewing and crafting needs, unfortunately their newer hours make it almost impossible for me to shop there. After two attempts to make it in time before the store closed failed, I've finally just switched to another local hobby store. I'd love to come back, but if the hours don't change, I don't think that will be possible.
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January 2024 by Dori Gregg
One visit I went and cutting counter closed. Today, I got fabric, set it down by door as cart are in entry and did not want to take product out door. I turned around and fabric was gone. I went to counter and noticed they put in a bin. I went to grab it and they yelled at me that I cannot be there. I advised the man that I went to grab cart and it was gone. He said you set it down and walked out. I told him I was just grabbing a cart. Seriously they don’t understand that? It was less than 5 seconds! He was very rude and I will never shop there again. Go to Hobby Lobby people
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October 2023 by Lydia Cao
Went into the store yesterday at 6:20 for fabric. Google says they close at 8:00pm. At 6:27 (because we walked in and heard their closing announcements) we hurried to find fabrics and stood by the cut counter. The associates were very rude when we asked to cut fabric for us and said they closed the cut counter early and had been making announcements since 6:00pm. Obviously we weren’t in the store, or we would have heard the announcements. My friend who has worked at many Jo-Ann’s locations was very unimpressed and we have let the District Manager be aware of the poor service that was given to us. This was a huge disappointment, and we won’t be back.
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September 2023 by Aaron Ellingson
My fiancé, daughter, and I came in tonight about 6:05 when the door says they close at 6:30 and were going to just grab one roll of black fabric for our blankets but as soon as we walk in we have some grumpy, rude older guy behind the cutting counter saying he’s only helping the people who have tickets already when it’s 25 minutes before they close. Very bad experience and won’t be coming back
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September 2023 by Jessica J
Every time I come to this store I am treated poorly. The customer service here is non existant. Going to bismarck for now on.
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July 2023 by Brandon Leidig
Wow. The people that work here treated me like I was an annoyance for asking where an item was. Took me 3 separate times for someone to scan an item for me and show me where it was located. Not really sure why it was so hard to give me basic customer service.
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June 2023 by Jane Cook
Katie helped me find leather needles for me today. She was available and quite helpful! Give that girl a raise!
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April 2023 by Serena Roy
Staff were friendly and helpful. Had great knowledge and offered meaningful advice. Also above and beyond to correct for signage issues.
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March 2023 by mama Cindy Crosby
I drove a ways to get what I needed and Joann Fabric had it and was on 40% off, even better. Very friendly staff. I was very happy with everything. Ty
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February 2023 by Chloe Benz
Made things very easy when I was unsure of length! Great advice!
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January 2023 by Sabrina An Bryant
This Joanne fabric location just so happens to be going out of business permanently so we were my mother and I got to go and I hit the going out of business sale and got some pretty cool stuff nothing was cheap though I mean not that in my opinion things were not cheap at all not like you would see anywhere else if there was going out of business sale for sure but that being said all of their merchandise is Beautiful and there's so much of it so many different things to pick from my mom's a quilter at least spent 2 hours almost walked in straight to the material and spent almost 2 hours I'm picking out Quilting material and they had like 700 different roles of various kinds of material For quilting that yes it's a great place to shop I wish it wasn't going out of business because I love to shop there but what do you do...........??
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January 2023 by Teri Verduyn
I needed a new storage container for some of my Christmas ornaments. They had what I wanted, and it was on sale. People were pleasant and they were efficient checking us out.
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November 2022 by Kim Swol
Latest visit had great customer service and the Cashier helped me get the best coupon deal. I liked the Halloween decor more this year too.
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November 2022 by Abby Anderson
Mary was cutting fabric for me and was consistently rude and talked down to me.
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November 2022 by Shana Maendel
A terrific place to shop for craft supplies and much more
