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April 2024 by Nicolae Aitonean
The service provided was exceptional , the staff very friendly and helpful, I’m so pleased and I appreciate their work, quick and quality, I if you need anything done, this is the place, I strongly recommend it!
Thank you guys!
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February 2024 by ChickieBaby Staart
Awesome place awesome people...
:)
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January 2024 by Glen Coleman
This is my home dealer, always treated as a valued customer, staff is always helpful and courteous. Courtesy rides available.
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September 2023 by Ryan Stone
Got the parts I needed
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September 2023 by Ysmael Pascual
They don’t care about owner operator.
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July 2023 by aliali ali
deeryn in parts is amazing he helped me find the part i needed thank you
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July 2023 by Rade Veskovic
They charge $740 for diagnostic only. Avoid at all cost
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July 2023 by Cerngo x
I had 11K worth of work done to my truck, I had to have my dpf filters replaced and a few other things... this is my complaint, my truck was NOT governed when I brought it in for the work, but I'm now governed at 65mph, I opted out of having the computer recall fix after talking to the mechanic, they must've cracked a coolant line going into the dpf because 2 days later I was on the side of the road leaking all my coolant out waiting for road service, whoever put it together must have damaged it, they also replaced the bug screen with the wrong one and used over sized washers through the screen and then put the front grill back on upside-down, this shows a lack of due diligence and care.... who knows what other problems I may have down the road, I appreciate the work done, but dealing with problems I didn't have before I got work done there doesn't impress me at all...
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June 2023 by Brenda Cox
UPDATE: After finding out the truck needed injectors, my husband called RDO and talked to salesman Jake Greenwood who was also in conversation with the owner of RDO at the time. They stepped up and told him to take it to their Davenport dealership and they would take care of it. He took it to Davenport and RDO was true to their word! We greatly appreciate it!!I would give no stars if that was possible. We lost our 2016 Volvo in a tornado and started looking for another one. The last one was a trade in from Foltz Trucking. Foltz usually does great maintenance on their trucks, so you know it should be ready to go without problems. The last time we bought a Foltz Truck they had been purchased by GATR Truck Center. GATR brought the truck to Des Moines for us to look at, if we didn’t like it, they knew they could sell it. We had to purchase this truck, 2019 Volvo with less than 400,000 miles, another Foltz truck, before RDO would deliver it to their Davenport Center for a $2,000 fee. Coming home we realized the 4- ways weren’t working, but they did a DOT INSPECTION and it passed! That was $200 for a new switch. My husband took it out the first time and the engine boost was poor. He had to come home, after finally getting ahold of Jake Greenwood, the salesman, he said take it to Davenport and they would cover the repair. After calling Davenport to make sure they knew he was coming, he found out they weren’t told it was going to be covered by RDO. I called Fargo, asked to speak to the head of SALES and later found out that’s not who I spoke to. They transferred me to Jeff, the headOf SERVICE, a bit deceptive. He said he knew a bit about it, but if Jake said they were going to cover it, they would!They took the truck into the shop in Davenport, checked the batteries and they were bad! They thought changing the batteries might solve the problem, but we’re waiting for consent from the Warranty Department to put them in. Nearing the end of the day, my husband gave them a credit card so they would install them and he could get out of there. They have now declined paying for them. Jake called and apologized if he said they would cover them. Apologizing now is like closing the barn door after the cows get out!! It’s worthless!!!They are not to be trusted, they don’t care about the customer, just the money!!! Very disappointing!!!
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March 2023 by kflin687
I just needed a fuse changed and needed a Volvo authorized shop because my truck is leased. It’s a max 5 minute job and they said they couldn’t get to it until 3 days later! They couldn’t be less interested in just helping someone get down the road. I guess they have so much business coming in they can afford to turn away customers without any concern to their reputation?
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November 2022 by Norse Maiden
From truck sales to parts purchases always a fabulous experience.
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September 2022 by King Sha
Best place to fix volvo
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September 2022 by Don Penrod
Don't know much about it hard. Good in Arizona this when I just picked up my truck the Carry On my journey
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September 2022 by Ron Lindsey
Nice people
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September 2022 by Paul Murdoff
The service center and parts desk are open on Saturdays.
