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November 2022 by Sam K
The products don't ever change. They still have clothes from 5 years ago on the floor. Needs to be more organized.
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November 2022 by james hume
One of the few department stores that you can get a nice suite, tie and dress shoes. And a reasonable price. They offer exchanges and refunds polite if you can find some one. I always ask first now do you work here? Last time the lady I assumed worked there helped me out showed me where the item was and went and checked out. What an incredibly nice woman.
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November 2022 by C H
I found some great clothes in my size here. Mohawk was running the checkout and was freaking out because he had 3 customers in line. He spent more time yapping with the person and radioing for help then he did actually checking us out. The lady that came to help the clerk made of glass was great.
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October 2022 by C N
Wrong time to go. Ppl still shopping for school clothes. Everything was picked over and nothing left. Store staff looked very frazzled. Lines were very long.. so I spent very little time there
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October 2022 by Zachsmom Winnipeg
This is the Best JCPenney in the US. Very organized and staff is super helpful. One stop shopping for every member of the family. We love ❤️ JCPENNEY!
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October 2022 by Dean Nelson
Not much for clothing for men anyways and what they do have is so high priced but they've always have been I mean it's just typical pennies
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September 2022 by Jane Powell
I went to j.c.pennys for a one stop shop. I was so pleasantly surprised, but l also knew they wouldn't let me down. I've shopped there since l was a kid thank you pennys
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August 2022 by Wyatt S
1st time ever being to some type of hair person. The lady at the counter was great and I got an appointment right away and the stylist was great and asked if I was fine with everything she did. will definitely be going back
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July 2022 by Elayna Emin
Spent about an hour shopping upstairs. Never saw a single employee. Then went to pay for our purchase and couldn't find a single register upstairs. I guess you have to go downstairs to pay. I saw two places to play other than the jewelry counter. It's sad how understaffed places are.
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September 2021 by Danielle Radmacher
I'm all about representing your brand. Today was the third time I went into the new Sephora in West Acres, and for the third time I was so disappointed. Their beauty staff was disappointing. Make up or not, last night party hair, faded black outfits and blue masks weren't the worst of it. I wanted to walk in there and BUY MAKEUP, not wonder how or why they would hire people that didn't walk and talk the look, feel and specialization of what Sephora is. The make up that was worn, didn't complement skin, tones or trends that glow on social media, or should at all be invited in our daily routines. No individuality, no spark and absolutely no desire to represent the brand. While I was asked if I needed anything 20 times, I waited in line for 30 min just to set the things I wanted aside as the girl with the non blended blue eyeshadow knew she lost a customer because of the lack of help of her team mates.Ulta you have me......
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May 2021 by Marshall Cline
They had very few cologne samples available to smell. When asked about getting a sample they gave a short “No, sorry” and went back to their conversation.Only reason they got 2 stars is the young black girl was good to work with and attempted to help only to be shut down by the other worker.I have never had a problem at any of the other locations across the country when encountering the same issue.
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February 2021 by Todd Sheppard
Very clean place! The staff take extraordinary steps to make you feel welcome and safe to shop during Covid. Thanks Raven!!!
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September 2020 by C. M.
Employees are helpful. Wish they carried more products of the lines the offer.
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March 2020 by andrea lessard
Good makeup
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October 2019 by Linh Tran
The store is renovated, and there's more stuffs you actually buy. Most employees are nice, but there is one blond lady who is extremely rude with the eye-rolling and treats me like I take advantage of her. This is not the first time it happens, which has been for the last 3 years I'm in town. If you can't have a basic manner, please do not work at a place like Sephora.
