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June 2025 by Kerri Lynn
Dion was outstanding to work with! Very efficient and extremely friendly and upbeat guy. More places need a guy like him. Just brightens your day!
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June 2025 by kevin glaser
The employee who helped me was very pleasant. The rental and the return process was very easy. I will do more business with the veterans boulevard u-haul Fargo in the future
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March 2025 by Amy Graham
Access to take and return the truck was nice compared to the other locations in town, and they were very accommodating. There were several registers open but the staff were pretty new, so the manager had to help them with the computers while trying to help me at the same time so it took a little longer to pick up my reservation but they were all super nice, and I'll come back here the next time I need to move!
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February 2025 by Mariam Bassoma
Love it!
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January 2025 by Vincent Levi
Great place to fill up propane for ice fishing, can’t recommend enough. $15 to fill up a 20lb tank
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January 2025 by Laura
Samuel M was great. We walked in, no one was in the building but could see that they were getting stuff done as they got snow the night prior. Hit the buzzer for customer assistance, Samuel came in we said we have a car carrier to return. He said go over here around the building and he took the car carrier off my truck. Samuel was superb! If I had to put a transaction through with him, I believe I’d have the same treatment from him.
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November 2023 by Joel Scheving
Reserved a 10x15 online two weeks ago with a credit card.. walked in today to check in and get the paperwork filled out for move in date. They tell me they don’t have a unit available.. I had planned for this unit for two weeks as the place to move in, now imagine all of your stuff is packed and you’re ready to go. In fact two weeks ago I moved my other storage facility and flew to Denver and had a smooth move in with Extra storage space.. imagine they pull this move after I had arranged for flights, rental truck, and hotel as well as someone to help me move. I would have been LIVID. I already am angry with this place in south Fargo. They mentioned that had 3 other people reserve a 10x15 and they don’t have one currently available. Uhaul operates like this? What horrible customer service do NOT recommend. I blew up at the front desk and honestly they deserve it. Talk about incompetence
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May 2023 by wanli cheng
Very bad experience. I booked a 20' truck at this store in January 2023 for my cross-state moving at the end of May 2023, today (May 23, 2023) I received a text message from uhual, I was told that the truck I booked was not available at that store on my mocing day, and I needed to go to Alexandria, MN (110 miles away), to pick up the truck. I would say it's disgusting and very irresponsible to tell me I need to go 110 miles away to pick up the truck so close to my moving date. This is the worst experience of my life and I don't think I will ever use U-haul again in my life.
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February 2023 by Cameron Ercink
Waited in line for 15 minutes to fill propane tanks only to be told they have a valve issue and can't fill them. No sign saying out of order. Still have signs up everywhere for propane filling 7 days a week. 1 star for wasting my time.
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February 2023 by Chris Smith
I’ve used this location to rent a truck and to rent a storage unit. Both times I was able to rent the unit quickly on the website, and then go pick it up in minutes. Very easy!!
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July 2022 by Andrew Shaw
awesome staff helpful friendly and knowledgeable
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July 2022 by Bonita Enno
Waited at customer counter for over 15 minutes. Was told by 13th Ave they had RV propane tanks. Associate finally comes and say no we don't. We pulled into the propane fill Station to fill our tanks, the guy that waited on us seen us waiting to be filled and walked into the store and didn't bother to help us. So we left.
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July 2022 by cuppycake Murphy
Alexandria on boulevard was was amazing and found me the truck.I needed thank you!
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April 2022 by Julia Harkness
I had an appointment to pickup a truck at 9am which is when they are open. It’s not 9:23 and no one is here to unlock the store and assist me with my truck that I’ve ALREADY rented. Very unprofessional when you have customers waiting for you to open your business. We have a limited amount of time to use their trucks and now they have stolen time I could of used moving instead of sitting in my car waiting on whoever is irresponsible enough to not open their business in time. VERY UNPROFESSIONAL AND INCONSIDERATE OF YOUR CUSTOMERS TIME!!!
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February 2022 by Jared Keller
Painfully slow service and ridiculous return policy that appears to be branch specific. Will take the few extra minutes and go to 13th Ave site in the future.
