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November 2023 by Bryon Johnson
I used to work here and when I left, I left for mental health issues and my manager Carla Underdahl told me that I would be eligible for rehire. Since then I have applied twice and killed the first interview on each one and blew them out of the water and then was told that since I’m a rehire it needs manager approval.. then the next day they send me an email that says my skills don’t match their needs. so I would not recommend. This is a place to work purely because of the fact that management lies to its employees.
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September 2023 by McCabe Radzwill
I called about my debit card being suspended, and they kept bouncing me between the debt and the fraud departments. I finally hung up after 30 min of not getting answers.
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August 2023 by Shane Schatz
Not a branch. Just an office building. That is very important. But it's a nice building to work in.
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January 2023 by Lynn L.
Someone fraudulently applied for credit. The application was flaaged fraudulent however, U.S bank did a hard inquiry
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August 2022 by Fletcher Souza
I actually really like working here.The work culture is very good and they treat me quite fairly. Like any other place I could get paid more but The amount of care and support they provide their employees makes up for that in spades.
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August 2022 by Justin Boetel
Great place to bank. An even better place to work.
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December 2021 by VICKEY HOUSER
I got an email from ups saying they had a delivery from US Bamk for my old Address in granite city to be delivered next day. I no longe have an account there & the only thing I know thet deliver next day is d ed not & credit cardsI called the banks In Norfolk Mi trying to stop this delivery or fond out why it was sent. I was told they did not send me anything. So UPS made it up and the made up that they delivered the package and left it on the front porch. If someone opened an account in my name I am suing U S Bank you have my correct address. I moved over a yearago@!!!
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October 2020 by john ellis
though communication "up the ladder" leaves room to be desired at time most employees and managers are willing to go the extra mile for each other
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May 2020 by Kim Hall
My family and I have our accounts including mortgages, checking and savings, equity lines etc for at least 15 years now with US BANK.. I applied recently to consolidate credit card debt and received a letter with some "reasons" for denial that were not true. I called and the man I talked to was horrible. He kept repeating himself and would not discuss the conflicts in the letter or the fact during a pandemic, extending common courtesy to help a long time customer reduce interest rates would help with the overall finances.This isn't the first time I've hit a brick wall with this organization.
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September 2019 by Stephanie Kaiser
The guards are usually respectful and friendly. I deliver to this place almost every day.
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September 2019 by Ban Straws SaveTurtles
Love it
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May 2019 by Diop Camara
Great job
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May 2019 by Hopeless Crimzen
As an employee of US Bank for 2 years I can honestly say this is the friendliest work environment I have ever worked in!
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April 2019 by Tori Anderson
I work here, one of thenbest jobs I've ever had!
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April 2019 by debi kirsch
Great customer service
