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January 2024 by A
Michelle J. helped my mom and I with our accounts and she was such a awesome person to work with. She was very helpful and she seems like such a nice person. US Bank is very lucky to have her. Thank you for your amazing customer service, Michelle!
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September 2023 by BMK
Us bank is the worst bank.. i regret ever opening up my business acounts with them , everything about this bank is a nightmare. I’ve been banking with them for a long time and it’s only getting worse. They will hold your checks for a business for up to 10 days.! I’ll talk to multiple other bankers from other banks and they don’t do that
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August 2023 by OpG
After 20 years of banking with usbank I'm about to close all my accounts. They always deline my direct deposit from work. this year has been the worst. It's 7am today and I haven't get my direct deposit yet. While others banks make sure their bankers get their direct deposit Wednesday, Thursday and Friday 12am but usbank will wait until Friday at 8am! That's terrible ?
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October 2022 by Bonnie Wiltse
Have always felt good at the 25th street branch, they are very welcoming.
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August 2022 by Emily
The people at this location were very snarky and rude. I went at 10am on a thursday and they all seemed unfriendly. When it was my turn to go up i wanted to break 6 20s into 5s and the lady asked for my account. I said sorry i don’t have one and she was like well we don’t help people who don’t have accounts here and turned around and left. I wasn’t doing anything with my accounts and only wanted change. If they don’t do that, that’s fine but no need to be so rude about it. I was looking for a new bank but now i will take US bank off my list of banks to visit.
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March 2022 by River Valley Logistics, Inc.
Love this branch and staff. Great place to do banking business.
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March 2021 by Said Ibrahim
Love this branch and staff. Great place to do banking business.
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February 2021 by Eric Olson
I stopped over to ask them to stop robocalling me. They refused and the manager actually suggested I should change phone number as a solution.
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January 2021 by jeremiah graves
Josh was/is super helpful whenever questions come up. Transfers, marriage, etc have led to plenty of d*** questions that he is always kind enough to help answer and explain.
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October 2020 by Paul Messmer
im surprised your ratings not lower...... I did business with vector employe us bank was the worst experience just goes to show what kind of people work their
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June 2020 by Travis Dockham
The only bank I trust using. Super nice staff, great app, small enough to know they're not wasting money on a fancy building and very helpful management.
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June 2020 by Mandy Morton
Will not even allow a spouse to deposit money into another spouse's account. Shame on YOU and this bank's business practices!
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March 2020 by LadyKing Cole
Literally THE WORST BANK second to Wells Fargo NEVER EVER USE THEIR MORGAGE DEPARTMENT. The most incompetent people ever.
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October 2019 by TJ Santos
I literally was the only one sitting in the waiting area before a guy with two kids walked in after me. The lady (banker) approached the man before even assisting me. She didn’t even acknowledge me at all.
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January 2019 by Ken Schwanke
A great banking institution, A+ in every way, highly recommended!!!
