Red Wing in Grand Forks, ND, offers a personalized and high-quality footwear experience. Customers appreciate the dedicated service provided by staff members who take the time to understand individual needs and recommend the best fit and insoles. The store specializes in helping customers find the perfect work boots, with options tailored to specific requirements such as safety toes and pull-on styles. Many reviews highlight the use of foot scans to ensure accurate sizing, contributing to a comfortable and supportive fit. The store also offers ongoing care for purchased boots, including free oiling, lace replacement, and minor or major shoe repairs, emphasizing their commitment to customer satisfaction. Customers have praised the staff for their excellent service, describing it as being reminiscent of old-fashioned, attentive customer care. The store's team has gone above and beyond, even shipping boots to out-of-state customers and accommodating special sizing needs. While some mention occasional minor issues, like receiving different sized laces, overall, the experience is highly positive. Red Wing in Grand Forks is recognized as a trusted place for quality work boots, especially for veterans, workers, and those with specific footwear needs. The consistent, top-notch service and durable products make it a highly recommended destination for footwear in the area.
Over the years Red Wing is starting to lose their thunder a lot of foreign stuff lotta soft man-made materials, they've cut back on their wide widths and large size sizes.
All in all still decent boots you just need to pick and choose carefully .
June 2024
Get to deal with had a stroke a year and a half ago I told him my needs and he brought out the perfect boots that work great with my needs. Top notch service and quality. I’ll definitely be back!
April 2024
Very informative, the foot measuring system was impressive. My questions were answered thoroughly.