Ryan Honda of Minot in Minot, ND provides excellent customer service and meets high expectations. Customers describe their experiences as "very pleasant" and feel they are treated like the "most important person in the world." The dealership's service department is praised for its professionalism, with staff like Christina and technician Justin being particularly helpful and communicative throughout the repair process. Customers appreciate the convenience of features like the ability to approve repairs through an app. When parts needed to be ordered, the dealership kept customers informed of any delays. In one case, the wrong parts were initially sent, but the issue was quickly resolved with priority ordering of the correct parts. Customers also note that the dealership went above and beyond, waiving rental car fees and providing discounts on repair bills. Overall, the Ryan Honda team is described as honest, helpful, and genuinely committed to getting the job done right. Customers highly recommend the dealership for any automotive needs in the Minot area.
