Victra is a Verizon Authorized Retailer in West Fargo offering phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Reviews highlight excellent and efficient customer service, with staff described as extremely helpful, knowledgeable, and acting with integrity. They listen carefully, explain everything with no hidden costs, and provide valuable service. Specific mentions include great assistance with new home internet and prompt help installing accessories like cases and screen protectors. While some note the store can be quite busy and one reviewer found a screen protector price quite steep, the overall experience is reported as great, making this the store to go to for Verizon.
My S21 was freezing and restarting for quite some time. It was time for a new phone. Stopped by WF store. Brennan was informative, patient, courteous and just an all-around nice guy. He took the time to talk to me and explain unknowns. He gave me alternatives to my needs. Highly, highly recommend Brennan.
February 2026
Everyone here is amazing! I love Victra stores. They have high class training, and you can tell they truly care about their customers. I recommend them above anywhere else for Verizon customers. Adam, AJ, Jon, Brennan, and Carter are all top notch.
January 2026
Brennan was amazing to work with the other day, couldn’t ask for a better person to help me this will for sure be my go to store from now on!