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February 2024 by Glen Chan
Worst customer service ever! If I can give 0 star I would. The mortgage advisor interrogated and accused me the whole time, I will never deal with them, don’t waste your precious time.Go with other banks.
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February 2024 by Michelle
Unprofessional mortgage advisor. He kept accusing my partner not understanding what he said and was very impatient. CIBC should provide better customer service training for their staff.
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February 2024 by Miko Wu
I only want a back statement to show my account balance. But the teller doesn’t know how to do it. I waited for 20 minutes. And make me had to transfer the money to another bank to get my statement. Please do more training for the staff.
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February 2024 by Aurora Holiday
Just go to get a paper, waste 1 hour here.
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October 2023 by hendrix balmer
They take forever to deposit funds, never even open when needed, hours are so bad for students who need to deposit there cheques, and again about the edeposit: they wait till the very last day to do it which is a full week ?
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December 2022 by Paige Saunders
Been waiting on financing for a commercial loan for over 200 days. Ball has been in their court almost the entire time, someone is looking at it, silence for weeks, goes on holiday, application gets passed around between people. There is always an excuse but something is broken in this department. Posting here as a last resort.
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September 2020 by tanjeet singh
I don't understand why this place is always understaffed on tellers. They always have either one or 2 tellers only. I remember 2 years ago they used to have separate business line and have 4 tellers on top of that. I don't know what changed but wait time before you see teller is horrible.
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September 2020 by Carpet Gaming
good place
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September 2018 by Mister Big
Hours are not correctTellers are chatting in the back and never out frontAlways calling trying to sell you somethingNever opens on time.Typical canadian bank...
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September 2017 by Mike Cooper
Great ppl. Great service.
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September 2016 by Ding Xie (Lucas)
The super convenient location. Many ATM. Open six days a week. The beautiful representative is friendly.
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September 2016 by Jeffery ZHAO
Really lucky there's an ATM here. You can only use cash in many places in yellowknife.
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September 2016 by Praveen Naresh
Extremely convenient and provides excellent service
