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October 2024 by Lynore Crispe
Inconvenient hours. Minimum 45 mins to speak to someone by phone with no option for a call back?! In 2024?! ?
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October 2024 by chase dagger
This branch keeps letting me down in new ways, and the staff are rude. I completely regret transferring to this branch.
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August 2024 by Chrispy
The tellers were nice but I felt very uncomfortable in here, I was turned away with misleading hours of what they can do at certain times of day, and it took very long just to do something basic mostly due to their system I believe. I would feel better going elsewhere.
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August 2024 by Gabriel Denis
They say they are open on Saturday but they are not really. No teller so you can’t do proper banking. Very disappointing!
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June 2024 by Kyle Davis
The fact that in the year of our Lord 2024, I have to leave work early to actually speak to a teller in-person is absolutely astounding. The most frustrating and least customer friendly set of hours I've ever seen with tellers closing at 3:00 every day and zero weekend availability.
That's absolutely unacceptable. Would love to read whatever half-baked SLAs they abide by; gives new meaning to the term "bankers hours".
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August 2023 by Gagandeep Kaur
Had a great service by Mr. Dean Anderson. He is so polite and helpful. I was struggling with something and he tried his best to resolve it.?? Thank you so much Mr. Anderson??
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June 2023 by Richard Jordie McChilli
You close at 4pm. Change it to 6pm.
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February 2023 by Komalpreet Kaur
Way too poor service . I have been waiting for my card from last 2 months. I called Scotia customer service they directed me each time when this branch received my card , I visited this branch for my card .every-time they said we don’t have your card . Specifically the guy with short blonde hair , he was very unprofessional . Ended up calling again and again to customer service . At last after two months today I went there and the lady at the front desk opened and discarded 5 cards in front of me and give me a very silly excuse. Can’t you check DOB email id previous and current address when you receive documents for someone. This branch employees need some training.
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November 2022 by F Gervais
Impossible to get ahold of
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September 2022 by Thomas Arakal
Tellers should be trained to have patience to listen to customer.
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August 2022 by F Bell
Impossible to get ahold of
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May 2022 by Xxkingkk10kkxX
Been on hold for an hour
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March 2022 by Emily Flynn
Brittany helped both my friend and I with different issues that other Scotia banks and customer service weren’t able to solve. She took the extra time we needed and was very polite the entire time. Great customer service, and work ethic! We thank her so much! :)
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December 2021 by corey strickland
How do you call the branch seems every option you choose sends you to a call center.
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November 2021 by yusuf motala
It was fantastic experience at the branch to opening new business and saving account .specially thank to Pamela Ferguson and b s pratap kandrakota for their assistance and help .I m grateful to them.
