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“Stephen was such a great help today. Telus sucks but Stephen rocks! He is the reason I didn't just cancel my plan and leave Telus. Thank you for coming through & helping me. Great customer service, he deserves a raise.. Seriously. Maybe I'll hire him myself.”
“5 out of 5 for Richard H. This man is a legend. Stayed late to help my wife and get our issue with telus resolved and we ended up with a better plan and new phones. He even offered to put our empty tea container in "recycling " not the garbage but "recycling " a great sales rep and eco- friendly. He is not paid nearly enough for his worth. Richard H, thank you.”
“Alex was so helpful today. We looked at several options for the best phone plans and left with a better deal then what we currently have. I always go to this store, customer service is excellent!”
“I have visited this Telus Mobility store on 2 different occasions recently and was very happy with the service I received. Everyone was very courteous, prompt and professional, and I felt that my business was appreciated. Special shout out to David! Keep up the good work!”
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“I got my first Nokia cell phone in 1989. After being in many mobile stores over a 35 year period, I've never encountered staff like Virgin Plus has at Mic Mac Mall in Dartmouth, NS. This team is amazing! The experience I had will never be forgotten and will be shared with my friends. Hilary got me up and running on a new plan and new phone in about 20 minutes. After that I had to return to the store twice to get the balance of my locked contacts imported to my new phone which was not an easy task, however Blair was able to figure it out. He truly went above and beyond in order to retreive my contacts successfully! Back once more for a password recovery and Derrick was able to figure that out in no time. Thank a million Team Virgin Plus at Mic Mac!”