Aerobics First is a highly recommended business known for its excellent customer service and expert advice. Customers appreciate the knowledgeable staff, who spend significant time helping them find the right shoes and gear. The team is thorough in explaining the pros and cons of different options, ensuring customers make informed choices. Many reviews highlight the personalized fitting experience, especially for shoes and ski gear. The staff are patient and kind, often suggesting shoes that suit individual needs, such as pronation or foot shape, and providing adjustments at no extra cost. This dedication to service has led to positive outcomes, including relief from back pain and improved foot comfort. The store offers a variety of shoes, clothes, and ski equipment, with some reviews noting the store's good deals for kids and a solid selection of running shoes. Customers also mention the quick delivery of ordered shoes and the overall friendly atmosphere. One area for improvement is the store’s entrance steps, which some find too deep; a ramp would enhance accessibility. Overall, Aerobics First is praised for its expertise, patience, and commitment to customer satisfaction, making it a trusted place for athletic footwear and gear.
Very helpful and knowledgeable staff. Not pushy and return policy is great
May 2026
It cannot be overstated how helpful, welcoming and patient the team there is!
I saw genuine care and understanding from the staff on what footwear best works for you. The emphasis was consistently on the quality, with no pressure to buy.
Highly recommended!
May 2026
Was at the store today and found a great pair of running shoes. The staff were amazing and so helpful. Will definitely be getting my running shoes there from now on.
