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November 2024 by Camie Bujold
I love the jellycat wall, so much variaty, the store is lovely and well organised I will definitely Come back!
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September 2024 by Jill Veinot
The friendliest and most helpful staff. Always willing to go above and beyond to make your shopping experience seamless, whether it’s in store or online. Love the quality of the items they carry.
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September 2024 by Nicole Chater
I shop here often and love all the different brands the store carries, especially Kyte. The customer service is excellent!
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August 2024 by Grace Aikens
Great experience! The staff is so friendly!
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July 2024 by Michiru Tenoh
Jena was very helpful & friendly, she was very knowledgeable about the products, & knew exactly where to find what we were looking for. The store itself has lovely products & selection, and a sweet ambiance.
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July 2024 by Julie G
Such a lovely store! The service is always so friendly and helpful. It’s so convenient to have them so close by in Bayer’s Lake.
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June 2024 by Jen Haverstock
We needed to size up a baby shower gift, it was an easy process and found beautiful substitutions!
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May 2024 by Shalene Smith
Wide variety of Jelly Cats stuffies. Nice to see quality kids clothes in NS. Staff was friendly & store was very clean!
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May 2024 by B
It is always a pleasure shopping at FBB! Ivy and staff are wonderful and I have always been treated with such kindness. Not to mention, quality products for babies and children with a few extras for parents. This and the personal touch that only a small business can provide, are the reasons that keep me coming back! K.
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April 2024 by Remo Tell (Rembot)
Customer service is slow to respond even when no one else is in the store. Also not offered any assistance with anything. Nice stuff in there though. You have to know what you are looking for.
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February 2024 by Lee
DO NOT SHOP HERE.As described in some of the other reviews, this store has horrible customer service and absolutely no respect for customers. I highly recommend that anyone looking to buy something for children to support another store - one who appreciates their customers.My wife and 14 month old were shopping at the Bayers Lake location and purchased a pair of shoes and boots. When my wife was speaking to the salesperson, my toddler picked up a stuffed animal which was being displayed on a shelf at floor level and started to play with it. When they got to the cash, the salesperson was rude and forced my wife to buy this expensive stuffy and made it clear that it would be non-refundable. She claimed my toddler touched the stuffy with her mouth when my wife did not notice. The stuffy was not damaged, dirty or wet and had no signs whatsoever of being used in any way. My wife is a hard working mother who is exhausted and had no energy to argue. I expect much more from a children's store. If they don't want children picking up items, they should not display them in areas so low to the ground and accessible to a child.
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February 2024 by John B P Armstrong
Great selection. Nice stuff for babies.
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November 2023 by Brooke Stiles-Squires
Went in for another visit today for Christmas photos with Ming! What a great experience. From the photoshoot to the customer service after our photos while we were shopping, we love this location so much!! Will continue to come back for all our boujee baby needs.
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November 2023 by Stephanie Raina Norman
Wish Id discovered this place when I was pregnant. Literally everything you could need here for pregnancy, infant, toddler and some older kids, gently used or still new, fraction of the cost, alk organized for you.
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October 2023 by Patricia McMaster
The staff at this store is belittling and rude. I was given a gift, that was something I already have, and I was not able to exchange it because it had been more than 14 days since my friend had purchased it. I understand having an exchange policy but to make no exceptions under any circumstances does not make sense. My friend bought the gift early because she was at the store shopping but then my baby was born 16 days overdue and then was in the NICU for a week. I didn’t even receive the gift until 2 days ago because we were trying to avoid seeing people and risking our baby getting sick and ending up in the hospital again. I would strongly recommend if you are buying a gift for someone to look elsewhere, especially if you are someone who doesn’t like to buy things at the last minute. I had liked shopping with them because I try to support local businesses as much as possible but I will not be returning. When you have a young baby (especially one that has been hospitalized) the last thing you have time for is calling a store multiple times to try to speak with someone who will allow you yo make a simple exchange. As a store whose main focus is dealing with parents and young children you would think they would be more understanding that sometimes things come up that are out of our control.
