Steele Subaru is highly praised for its friendly and professional service. Customers appreciate the attentive staff who go out of their way to assist and ensure a positive experience. Cheryl consistently provides prompt and thorough responses, making her a trusted point of contact even after a purchase. The sales team, including salesperson Basma, is described as attentive, dedicated, and helpful, guiding customers through options and ensuring they stay within their budget. They also follow up after the sale to check on the vehicle’s performance. The finance team, including a manager named Mike, is recognized for helping customers save money and make informed decisions. Customers highlight the personal touch, with team members offering extras like a booklet about the vehicle or a Subaru item as tokens of appreciation. Purchasing a new vehicle, whether a 2024 Impreza or leasing a car, is described as smooth and easy, thanks to the helpful and knowledgeable staff. Customers also value the detailed explanations of features, test drive support, and the welcoming atmosphere, including offers of coffee during visits. Overall, Steele Subaru is recommended for its reliable, caring team that makes car buying a positive experience, even in challenging times. Many customers express confidence in returning for future services and trades, citing the excellent service and genuine care they received.
Ting was phenomenal in our hunt for another Subaru. Highly recommend this man if you’re coming to the dealership for a new vehicle if you value thoroughness and genuine kindness. Thanks again!
January 2026
Good service but 4 flange bolts for my rear wheel bering was som expensive
January 2026
Ting was straightforward, attentive and understood my needs and wishlist throughout the experience. Very impressed.
