The Binnacle is a highly recommended business known for its excellent customer service and reliable products. Customers appreciate their fast and efficient service, whether shopping in-store or ordering online. The team is responsive, helpful, and quick to resolve issues, such as faulty items or shipping questions. They carry a great selection of marine products, including unique items like lime green life jackets, and are willing to go out of their way to ensure customer satisfaction. Many reviews highlight their quick shipping, secure delivery, and willingness to handle returns with a full refund. The Binnacle is praised for its fabulous customer service, making it a preferred choice over online shopping for marine supplies. Customers from across Canada, including British Columbia, feel confident purchasing from this local business, knowing they will receive great service and support. Overall, The Binnacle is a trusted and valued supplier for marine and electronic products.
I had an issue with an electronics supplier, and Tony went out of his way to clear up the matter. Couldn’t ask for anything more.
October 2025
I’ve bought several items from binnacle with fast and efficient service. I did purchase an Emtrak ais transponder that was faulty from new. After a lot of back and forth with Emtrak.. Binnacle allowed me to return the item with a full refund.
September 2025
I was obligated to write a review as the service I received was excellent! Had an issue with a faulty breaker on a Blue Sea panel. I had a new one in a week without the slightest hassle. Binnacle will be my first choice in the future when shopping marine products. Thanks so much!
