The Brick has been a trusted choice for Canadians since 1971, offering high-quality household furniture, mattresses, appliances, and home electronics at great prices. With over 200 locations across Canada, including The Brick Mattress Store and The Brick Outlet, customers consistently praise the friendly and professional service from both the in-store staff and delivery teams. Many reviews highlight the excellent customer service, from knowledgeable salespeople helping customers choose the right products to courteous delivery drivers who go above and beyond. The delivery tracking system is also appreciated, making the process smoother. Customers have reported satisfying experiences with their purchases, particularly with mattresses, noting the helpfulness of staff like Tammy. Overall, The Brick is recognized for its commitment to customer satisfaction and a pleasant shopping experience.
Delivery showed up early, boys were pleasant and even took my old freezer to save me the hassle. A+ experience!
September 2026
The bed is great. There was a few moments of panic when they said I needed a boxspring. But once the mattress & boxspring were off the bed they realized and said I didn't. All is good.
September 2026
From the purchase to the delivery, everything was handled professionally and my ordered arrived right on time!