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“Just wanted to thank Chris and the store manager! They made getting my first phone and phone plan a breeze and gave me the best deals they could. They walked me through every step of the way. Highly recommend if you’re looking for a phone company/location that’s going to give great service.”
“Josh was extremely helpful! I was upgrading the second phone on my plan and he helped me through all steps of the process. It went way faster than I thought it would. Will continue to go back to the same store in the future thanks to the excellent customer service.”
“The best service provided. I am not even joking. We walked in and got the best plan all because the sales consultant Aarushi asked us what our phone plan is. If it wasn't for her we would have paid wayyy more for a mobile plan. She is great and definitely needs a raise and promotion.”
“We got our new phones from the booth at Costco Dartmouth Crossing. Staff there explained our options including what seemed best for us. I love an attentive person and eye contact and manners. The ladies were all that and knowledgeable, too.
Very pleased with the outcome.”
“I had my phone stolen while travelling. Austin Chauhan at Wirelesswave in Mic Mac Mall, Dartmouth was so kind and patient in helping me fix the situation. His heartfelt words of encouragement and support made the situation more bearable.
We were finally able to get my old iPhone 15 working and I have all the same add-ons on my plan.
I can’t tell you how much I appreciate Austin’s sincerity and professionalism.”
“Badr was a great customer service representative! I was highly satisfied with his service. He was attentive and very efficient while answering all my questions. Recommend this Koodo shop for any help.”
9:30AM - 9PM
21 Micmac Blvd Unit 139, Dartmouth
Mobile Phones
“Just upgraded BOTH our phones with Ravi at Wireless Wave
He made it so easy, simple and so quick!
Definitely the place to go for all your mobile needs!
Too bad we don’t have a Wireless Wave in Truro anymore”
“Very knowledgeable and patient representative! Excellent service from Rahul at Joe Howe Superstore Mobil Shop, Halifax. He took the time tinexplai. All details and answer questions - very professional and appreciated the great service!”
“CPrepair has amazing customer service! Brought my phone in for a camera cover after I smashed it, he quickly replaced it. When it happened again, he replaced it free of charge. Completely unexpected, so kind. Excellent work, fair prices, I will definitely be going back with more phone problems. Thank you”
“Honestly, I a horrible experience with Bell in the shopping center and the customer service line. Given conflicting advice, sent to and from store multiple times.
I'm still giving five stars because Owen at the Bayers Lake store was incredibly helpful in helping me fix the mess made by the others. I would gladly recommend him.
Thanks, Owen ❤️”
“Franchette is so wonderful to help me solving the iPhone issues. She is willing to call for me because I am deaf. She got my new iPhone get ready to go! Big Thanks!”
“Soheel helped us and I'm beyond happy with our experience!! Amazing customer service, way better prices than I expected for a mall shop like this. Ended up walking away with a new phone, phone case, phone charger, 2 screen protectors, AND a 64gb memory card for around $270, which is a STEAL! Soheel was all smiles and very helpful the whole time, and helped us get exactly what we needed way faster than we expected. I hope he gets a bonus or something from these sales because he definitely deserves it!”
“Had an incredible experience at this location today around 11am after coming in very stressed I left super unstressed and I regret not getting the employees name! She was so kind and patient and gave me all of the information needed!”
“Excellent service. Was in twice due to a mistake beyond their control. Had employee Vivianna both times, once without an appointment. She was awesome both times and very informative. She did not make me feel rushed at all. Thanks for your service and I will remain a Telus/Koodo supporter as a result.”
“Saif was awesome. Took hours of his time to help with a tech issue. I watched him help other customers while we were on hold. He made everything easy for everyone. If you want great customer service, shop there with Saif.”
“Visited this location tonight to complete my “Bring it Back”. My mindset going in was hoping this process would go smoother than it had in the past. For unknown reasons I have always had issues with returning a phone, getting a new phone, because of the required to call into Telus customer service. I was anxious walking into the store and even explaining the situation to the sales representative as I needed to remove myself from a shared account and create my own or be added to my partners account.
Scott Musgraves, was absolutely excellent to work with. He walked me through all my options and the explained the outcomes. He disclosed all fees associated with each. He was very easy to talk to and really knowledgeable. I felt confident that I would be taken care of through the entire transaction. For the first time ever, getting a phone was a smooth and painless experience. I left the store very happy and satisfied.”
“My boyfriend and I went to Telus for new phones, and Chris made the whole experience easy. He helped us find great deals on the phones we wanted and the total cost for the phones and plans was much lower than I expected. I was unsure about the Bring It Back program, but Chris explained it thoroughly and helped us feel confident about choosing it.
Overall, friendly and helpful service! I highly recommend Chris.”
“Hi, I was in the shop on April 19th at around 5pm. I was greeted very warmly. I am European and had tried to load a good e-sim tariff onto my phone via the internet, but unfortunately it didn't work. The employee solved the whole problem very professionally in a very short time. Thank you for that. I can only recommend this shop and its very good employees. Thank you very much.”
9:30AM - 9PM
21 Micmac Blvd #144, Dartmouth
Mobile Phones
“My experience at this Rogers branch is always stellar. Just today, they helped me with MyRogers app and answered all my questions about roaming patiently in great detail. If I could give them more than 5 stars, I would.”
“Sonya. Eddie. Yasmine. Noah - I may have gotten some names wrong and I’m so sorry!! But these people are gems of humans and deserve everything in the world. They were so incredibly helpful and will forever have my business!!”
“**Will** - Store Manager for Rogers greeted me when I reached the store. He warmly welcomed me and took my name for the queue, since others were busy he took my case himself. With the way he handled rest of our interactions I was very happy. I came to Rogers - Halifax Shopping Center after being disappointed visiting other mobile network stores on Black Friday and Will was excellent.”
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“Taj was absolutely incredible! So patient, so knowledgeable. He made sure I understood everything as we went and made sure I was getting the best deal.
He handles line ups and customers like a true professional. Thank you a ton Taj :)”