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“After getting nowhere on the phone and online with Rogers, I visited the store in Lower Sackville. Lakshya had me in and out in less than 5 minutes with a new phone plan that is perfect for me. This store rocks!”
“This store gives really exceptional customer services. At counter pamandeep helped us in any way it was possible. She had so much politeness and way of delivering help that was totally appreciative. Glad to have her there..”
“The best service provided. I am not even joking. We walked in and got the best plan all because the sales consultant Aarushi asked us what our phone plan is. If it wasn't for her we would have paid wayyy more for a mobile plan. She is great and definitely needs a raise and promotion.”
“We got our new phones from the booth at Costco Dartmouth Crossing. Staff there explained our options including what seemed best for us. I love an attentive person and eye contact and manners. The ladies were all that and knowledgeable, too.
Very pleased with the outcome.”
9:30AM - 9PM
21 Micmac Boulevard Unit 139, Dartmouth
Mobile Phones
“couldn’t have asked for better service! Deepti was incredibly kind, professional, attentive, and genuinely caring from start to finish. She went above and beyond to make sure everything was perfect, and her positive attitude made the whole experience even better. You can truly tell that she cares about her clients and takes pride in what she does.
I’m extremely happy with the experience and would HIGHLY recommend Deepti Tuteja to anyone looking for exceptional service. Thank you so much, Deepti, for making it such a wonderful experience!”
“I had my phone stolen while travelling. Austin Chauhan at Wirelesswave in Mic Mac Mall, Dartmouth was so kind and patient in helping me fix the situation. His heartfelt words of encouragement and support made the situation more bearable.
We were finally able to get my old iPhone 15 working and I have all the same add-ons on my plan.
I can’t tell you how much I appreciate Austin’s sincerity and professionalism.”
“Amazing place to get a phone ,Jeevesh found me a steal deal. Invested a lot of time in deciding but he never backed down on explaining details that people miss. Kudos to him!!”
“We received outstanding services to upgrade our IPhone from Matt at Telus store at MicMac Mall shopping centre. Matt, once again, offered us ( my wife and I) his expertise and exceptional knowledge in this business. He explained to us all services and features available on our new phones. His explanations were clear and communicated in a professional language that was easy for us to understand. He gave us constant assistance during the whole process. He made this experience extremely positive for us. We received the same level of professionalism and dedication 2 years ago from Matt, this is why we decided to come back to this store and remain customers with Telus. We also managed to bring our son and daughter to receive the same level of professional service from Matt.
Thank again Matt for your outstanding professionalism and remarkable customer service skills. We will continue to do business with Telus because of you.
Donald and Patricia Monty
Dartmouth, NS”
“Badr was a great customer service representative! I was highly satisfied with his service. He was attentive and very efficient while answering all my questions. Recommend this Koodo shop for any help.”
“I first called just to get some info and pricing. The person on the phone provided answers and exact pricing whilst setting reasonable expectations regarding the turn around time. My repairs were done a day earlier and they even accommodated my needs for the repairs to be done at a specific location.”
“Honestly, I a horrible experience with Bell in the shopping center and the customer service line. Given conflicting advice, sent to and from store multiple times.
I'm still giving five stars because Owen at the Bayers Lake store was incredibly helpful in helping me fix the mess made by the others. I would gladly recommend him.
Thanks, Owen ❤️”
“Had an incredible experience at this location today around 11am after coming in very stressed I left super unstressed and I regret not getting the employees name! She was so kind and patient and gave me all of the information needed!”
“Soheel helped us and I'm beyond happy with our experience!! Amazing customer service, way better prices than I expected for a mall shop like this. Ended up walking away with a new phone, phone case, phone charger, 2 screen protectors, AND a 64gb memory card for around $270, which is a STEAL! Soheel was all smiles and very helpful the whole time, and helped us get exactly what we needed way faster than we expected. I hope he gets a bonus or something from these sales because he definitely deserves it!”
“Franchette is so wonderful to help me solving the iPhone issues. She is willing to call for me because I am deaf. She got my new iPhone get ready to go! Big Thanks!”
“Saif was awesome. Took hours of his time to help with a tech issue. I watched him help other customers while we were on hold. He made everything easy for everyone. If you want great customer service, shop there with Saif.”
“Excellent service. Was in twice due to a mistake beyond their control. Had employee Vivianna both times, once without an appointment. She was awesome both times and very informative. She did not make me feel rushed at all. Thanks for your service and I will remain a Telus/Koodo supporter as a result.”
“Today we were assisted by Jugal with quite a few different transactions. He was exceptionally helpful, friendly, and knowledgeable. The quality of service he provided was outstanding. Frankly, it was the best experience I've had with Telus and we are long time customers! Thank you again, Jugal!”
“Hi, I was in the shop on April 19th at around 5pm. I was greeted very warmly. I am European and had tried to load a good e-sim tariff onto my phone via the internet, but unfortunately it didn't work. The employee solved the whole problem very professionally in a very short time. Thank you for that. I can only recommend this shop and its very good employees. Thank you very much.”
“Was going to call but ended up going into the store and was helped by zef, he was great i dont think i will ever call when i need something again, super easy, got everything i needed done really appreciated all his efforts”
“Sonya. Eddie. Yasmine. Noah - I may have gotten some names wrong and I’m so sorry!! But these people are gems of humans and deserve everything in the world. They were so incredibly helpful and will forever have my business!!”
“My experience at this Rogers branch is always stellar. Just today, they helped me with MyRogers app and answered all my questions about roaming patiently in great detail. If I could give them more than 5 stars, I would.”
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“Went in to change cell phone providers and has great customer service. Person was very knowledgeable on the products offered and came up with a solution as one of the phones numbers would not port over.”