Public Storage in Akron is a well-regarded facility that offers convenient and accessible storage options. Customers appreciate the free online eRental system, which allows them to reserve a space and move in without visiting the office. The staff at this location are known for their friendly and helpful attitude, providing personal attention and making the rental process quick and easy. Many reviews highlight the exceptional customer service, with staff members being described as kind, professional, and patient, even during busy times. The facility itself is noted for being clean and well-maintained, contributing to a comfortable storage experience. Some customers suggest that adding interior lighting in the storage units would improve usability, especially when visiting in the dark. Overall, this Public Storage location is praised for its ethics, values, and dedication to helping customers through their moving and storage needs, making it a trusted neighborhood choice for many.
Ms Stacie were very polite and respectful to help me when I was ready to move out and I enjoyed how safe my stuff was inside my unit thank you :)
September 2026
I setup my account with Justin and Katie. Both of them were kind , patient and knowledgeable to work with. Justin even came outside to make certain I found my storage unit. You both get 5 stars! Great Job you guys!
September 2026
Great experince. Justin Katie & Stacie were full of laughter. & great conversation. Enjoyed my stop into the office today!